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Job description
Job Description Job Description Four Seasons Property Management, Inc. is seeking an energetic, outgoing, and customer-focused Residential Leasing Agent to join our small local team. Reporting directly to the Property Manager, this position plays an important role in marketing our available rental homes, assisting prospective residents, and providing a positive customer experience throughout the leasing process.
The ideal candidate is personable, enthusiastic, organized, and confident communicating by phone, email, and in person. Previous real estate, leasing, or property management experience is preferred but not required. Candidates with strong customer service, sales, hospitality, or marketing experience are encouraged to apply.
Responsibilities
Market residential properties to attract prospective residents
Create and maintain accurate and appealing online rental listings
Respond to leasing inquiries by phone, email, and in person
Conduct property tours and provide information about available homes
Build rapport with prospective residents and provide professional follow-up
Provide excellent customer support throughout the leasing process
Assist with social media, online marketing, and other outreach efforts
Help develop ideas to generate interest in available properties
Maintain accurate leasing activity and resident records
Address questions and concerns in a professional and helpful manner
Work closely with the Property Manager and other team members
Follow federal, state, and local laws and company policies
Required Qualifications
High school diploma or equivalent
Customer service, sales, hospitality, or other client-facing experience
Strong verbal and written communication skills
Friendly, energetic, and approachable personality
Comfortable speaking with prospective residents and conducting property tours and inspections
Strong organizational skills and attention to detail
Comfortable using computers, email, and online platforms
Reliable and professional
Preferred Qualifications
Marketing or social media experience
Previous residential leasing, real estate, or property management experience
Sales experience and the ability to build rapport with prospective residents
Conflict resolution or customer complaint experience
Proficiency in Microsoft Office
AppFolio or other property management software experience
College education
Spanish-speaking ability
What We Offer
Competitive pay
Performance-based bonus opportunities
Health and dental insurance options
Paid time off and holidays
Mileage reimbursement when use of a personal vehicle is required
Ongoing training and advancement opportunities
Supportive, team-oriented office environment
Additional Information
This is a full-time, 100% in-office position
The position operates during standard business hours 8:30am - 5pm Monday through Friday
Occasional use of a personal vehicle may be required
This role involves frequent communication with prospective and current residents by phone, email, and in person
Worksite address
charlotte, NC, 28202, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.