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Job description
Join our team and become an integral part of TriState's commitment to exceptional Plumbing services, customer satisfaction, and technical excellence. Apply now to embark on a rewarding career journey with us!
Residential Service Plumber
TriState Home Services | Frederick, MD
Experienced plumbers have options. The right opportunity should offer more than a full schedule—it should provide steady customer demand, strong office support, quality tools, continued training, and a company that respects the expertise you bring into every home.
At TriState Home Services, we provide heating, cooling, plumbing, drain, and electrical services to homeowners throughout the region. Our full-service structure creates consistent demand and gives our plumbers the support of an experienced customer service, dispatch, and operations team.
We’re looking for a skilled Residential Service Plumber who takes pride in accurate diagnostics, dependable workmanship, and creating an exceptional customer experience. You’ll have the resources needed to work efficiently, take ownership of your service calls, and continue growing your technical skills and earning potential.
If you’re looking for year-round work, strong operational support, and a company that values quality, accountability, and doing the job right, TriState Home Services may be the right place for your next move.
Why Join TriState Home Services?
Competitive compensation with performance-based earning opportunities
Steady, year-round customer demand
Strong dispatch, customer service, and operational support
Company-provided vehicle
Company phone or tablet
Company-provided uniforms
Affordable Medical, Dental, and Vision Insurance
Health Savings Account with Company Contributions
401(k) with Company Match
Company-Paid Life Insurance
Company-Paid Short-Term and Long-Term Disability Insurance
Paid Vacation, Sick Time, and Personal Days
Paid Holidays
Parental Leave
Tool and Safety Shoe Allowances
Ongoing Technical, Safety, and Customer Service Training
Career Advancement Opportunities
Support from an experienced HVAC, plumbing, drain, and electrical team
What You’ll Do
Diagnose, repair, and maintain residential plumbing systems.
Service and install water heaters, faucets, toilets, fixtures, disposals, sump pumps, ejector pumps, and related equipment.
Repair water lines, drain lines, leaks, valves, piping, and other plumbing components.
Perform plumbing inspections and identify code, safety, and performance concerns.
Clearly explain findings and recommend appropriate repair or replacement options.
Obtain customer authorization before beginning work and collect payment when appropriate.
Complete accurate estimates, service notes, photos, and required documentation.
Communicate parts, scheduling, and return-trip needs promptly to the office.
Protect customers’ homes and maintain a clean, organized, and safe work area.
Maintain assigned vehicle inventory, tools, equipment, and materials.
Coordinate with customer service, dispatch, and other field teams.
Participate in ongoing technical, safety, sales, and customer service training.
What We’re Looking For
Previous residential plumbing service and repair experience.
Strong diagnostic and troubleshooting abilities.
Knowledge of residential plumbing systems, fixtures, materials, and applicable codes.
Ability to independently manage service calls from diagnosis through completion.
Strong communication, presentation, and customer service skills.
Ability to explain technical findings and available options clearly to homeowners.
Comfortable recommending appropriate solutions based on customer needs.
Commitment to safe, code-compliant, and high-quality workmanship.
Maryland Journeyman or Master Plumber license preferred.
Backflow certification is a plus.
Comfortable using tablets, mobile applications, and field service software.
Valid driver’s license with an acceptable driving record.
Ability to perform physical work in basements, crawl spaces, bathrooms, and outdoor conditions.
What Success Looks Like
Success in this role means diagnosing plumbing problems accurately, completing dependable repairs and installations, and helping homeowners feel confident in the solutions you recommend. You’ll take ownership of the customer experience, maintain professional communication, and help TriState Home Services continue earning trust through quality service and consistent follow-through.
Ready for What’s Next?
Join a company that provides the customer demand, resources, and support needed to grow your skills, earnings, and career. Apply today.
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Worksite address
frederick, MD, 21701, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.