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The Plumbing Authority

Residential Service & Sales Plumber

knoxville, TN

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About this opportunity

The Plumbing Authority lists this Residential Service & Sales Plumber opportunity in knoxville, Tennessee. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Residential Service Plumber – Diagnose, Repair & Serve HomeownersIs This You?You're the kind of plumber who can walk into a house, quickly diagnose the problem, and confidently explain the solution to the homeowner.You enjoy solving problems, helping people, and getting paid for the value you bring to the table.You take pride in your work, communicate well with customers, and enjoy the satisfaction of leaving a homeowner relieved that their plumbing problem is solved.If that sounds like you, keep reading.What This Role Looks LikeThis is a true residential service plumber role, not construction.You will run service calls, diagnose problems, present solutions to homeowners, and complete smaller repairs on the spot.Larger installation jobs are passed to our installation team, allowing you to focus on diagnosing problems and serving customers.Responsibilities include:Diagnosing plumbing issues in residential homesExplaining repair options clearly to homeownersCompleting plumbing repairs and smaller service jobsIdentifying larger plumbing projects and passing to the installation teamDelivering a five-star customer experienceMaintaining professional communication with homeownersFollowing company standards and local plumbing codesYou will work closely with our service manager, who supports the team and helps ensure every customer receives excellent service.Compensation & BenefitsOur best service plumbers earn well into six figures because they are paid for the value they bring.Performance-based pay structure$80,000 – $150,000+ earning potentialBenefits include:Up to 3 weeks paid vacation and holidaysMonday–Friday schedule with rotating Saturday on-callFamily-friendly schedule (we try to get our plumbers home by 5 PM)Health careChiropractic care401(k)Paid training and licensingCompany tabletCompany uniforms and cleaning serviceState-of-the-art trucks and toolsCompany vehicle for lead plumbersBonuses, tool allowances, and boot programsRequired ExperienceMinimum 5 years residential service plumbing experienceProven experience diagnosing plumbing problems in occupied homesStrong experience communicating directly with homeownersAbility to explain repair options and pricing clearlyComfortable working in a performance-based compensation environmentExcellent problem-solving abilityValid Tennessee driver's license with a good driving recordProfessional appearance and strong work ethicDrug-free workplaceExperience working for a residential service plumbing company is required.Important: Please Read Before ApplyingThis is a residential service & sales plumbing position, not construction.Our plumbers work directly with homeowners every day—diagnosing plumbing problems, explaining repair options, and performing repairs.You must be comfortable:Communicating clearly with homeownersExplaining plumbing problems and solutionsPresenting repair options and pricing professionallyDelivering a five-star customer experienceThis Job Is NOT For You If:You prefer new construction plumbingYou don't enjoy working directly with homeownersYou are uncomfortable explaining repair options and pricingYou prefer being told exactly what to install rather than diagnosing plumbing problemsYou are not motivated by performance-based payYou do not have experience working as a residential service plumberAbout The Plumbing AuthorityI'm Bryan, a fourth-generation Master Plumber and the owner of The Plumbing Authority.I grew up in the trade going out on jobs with my father, and today our mission is simple:Deliver ethical, professional, five-star plumbing service to homeowners across the Knoxville area.We believe plumbers deserve to work in a place where:Integrity mattersProfessionalism is expectedHard work is rewardedFamily still comes firstPlease take a few minutes to watch our short video and learn more about our story.Why Licensed Plumbers and Character Are So ImportantScheduleFull-time 40–50 hours per weekMonday–Friday Rotating Saturday on-callWe believe in a work - family balance!Ready to Apply?If you are a skilled residential service plumber who enjoys helping homeowners and wants to be rewarded for performance, we would like to talk with you.Apply today and let's see if there is a good fit for us to work together.

Worksite address

knoxville, TN, 37902, US

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