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Job description
ResNet Technology Consultant – Residence Life Computer Support
Please see Special Instructions for more details.
Please note that qualified applicants will be contacted on a rolling basis.
Position Title
Position Title ResNet Technology Consultant – Residence Life Computer Support
Student Status
Student Status Work Study Optional –You are not required to be a Federal Work Study Recipient to hold this position.
Work Location
Work Location Springfield Campus
Department
Department Residence Life, Housing and Dining Services
Hiring Range
Hiring Range $15/hour
Sponsorship Information
Applicants must be currently authorized to work for ANY employer in the United States on a full-time basis. This position is not eligible for work visa sponsorship.
Department/Employer Operating Hours
Department/Employer Operating Hours Monday through Friday 8 a.m. to 5 p.m.
How many hours per week are required?
How many hours per week are required? Flexible up to 20hrs per week
Description of Primary Duties
• Assisting students with technology issues
• Providing responses to technology related inquiries via email and ticketing systems
• Answering phone calls in the ResNet Computer Support Office
• Diagnosing and repairing student computers, tablets, phones, gaming systems, etc.
• Scheduling work orders and visiting student rooms to investigate and resolve connectivity problems
• Undertaking projects that add value to ResNet
Required Qualifications
• Must have working knowledge of computer operation, diagnostics, and troubleshooting practices
• Experience with repairs on computers, mobile devices, gaming consoles preferred
• Must be able to walk to work orders, reach behind or under desks, and lift up to 50 pounds
• Good communication and ability to work on a team is required
• Previous customer service experience is preferred
• Must meet Student Employee Handbook requirements
Required Certifications
Additional Qualifications
Special Instructions to Applicants
Please note that qualified applicants will be contacted on a rolling basis.
Contact Information
Residence Life, Housing and Dining Services
Non-Discrimination Statement
Missouri State University is a community of people with respect for diversity. The University emphasizes the dignity and equality common to all persons and adheres to a strict non-discrimination policy regarding the treatment of individual faculty, staff, and students. In accord with federal law and applicable Missouri statutes, the University does not discriminate on the basis of race, color, national origin (including ancestry, or any other subcategory of national origin recognized by applicable law), religion, sex (including marital status, family status, pregnancy, sexual orientation, gender identity, gender expression, or any other subcategory of sex recognized by applicable law), age, disability, veteran status, genetic information, or any other basis protected by applicable law in employment or in any program or activity offered or sponsored by the University. Sex discrimination encompasses sexual harassment, which includes sexual violence, and is strictly prohibited by Title IX of the Education Amendments of 1972.
This policy shall not be interpreted in a manner as to violate the legal rights of religious organizations or of military organizations associated with the Armed Forces of the United States of America.
The University maintains a grievance procedure incorporating due process available to any person who believes he or she has been discriminated against. Missouri State University is an Equal Opportunity employer. Inquiries concerning the complaint/grievance procedure related to discrimination on the basis of a protected class, including sexual harassment and sexual assault, or compliance with federal and state laws and guidelines, should be addressed to the Director, Office for Institutional Compliance, Carrington Hall 205, 901 S. National Ave., Springfield, Missouri 65897, , .
Open Date
Open Date 08/14/2026
Close Date
Close Date 09/30/2026
Posting Number
Posting Number STU
Required Documents
Resume
Optional Documents Cover Letter
Letter of Recommendation-1 (Non-confidential)
Other Documents -1
Online Portfolio
Certificate/License-1
Supplemental Questions
Required fields are indicated with an asterisk (*).
* Are you a current Missouri State University Student?Yes
No
* How many credit hours are you currently enrolled in?(Open Ended Question)
* Is your cumulative and/or semester GPA a 2.00 or better?Yes
No
I don\'t know
* Would you be available to work during University breaks?Always
Sometimes
Never
* Are you available to work during the summer?Yes
No
Please list any special skills and/or experience you have.(Open Ended Question)
How did you hear about this position?(Open Ended Question)
If you have questions:
Office of Human Resources
(t)
Monday - Friday
8 a.m. to 5 p.m.
If you have student employment questions:
Student Employment Services
(t)
Monday - Friday
8 a.m. to 5 p.m.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.