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Pacific Catch

Restaurant Manager (FOH Team Leader)

palo alto, CA

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Job description

Role Description

This is a full-time, on-site role for a FOH Team Leader based in Palo Alto, CA and the South Bay Area. The FOH Team Leader will oversee front-of-house (FOH) operations, ensuring excellent customer service and satisfaction. Responsibilities include managing staff, hiring and training team members, maintaining high quality service and compliance with food and beverage standards, and fostering a positive work environment. The role demands effective communication with team members and guests while maintaining the company’s commitment to sustainable practices and excellent dining experiences.

Qualifications

Customer-focused skills, including excellence in Customer Satisfaction and Customer Service

Proficiency in Hiring processes and team management to build a strong, dedicated team

Outstanding Communication capabilities to collaborate with staff and engage with customers

Experience and knowledge of Food & Beverage service and industry standards

Strong organizational and leadership abilities in dynamic, fast-paced environments

Commitment to sustainable practices and adherence to company values

Relevant experience in restaurant management or the food and beverage industry

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Worksite address

palo alto, CA, 94306, US

Who can apply

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