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Restaurant Operations Director — People & Leadership

wendell, NC

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Job description

Chick-fil-A Wendell Falls is looking for hard working, self-motivated individuals who embrace our values of servant leadership. The leaders who thrive in our business are individuals who have a passion for people and serving team members to help them win both at home and at work. We are focused wholeheartedly on pursuing operational excellence as we provide a clean and safe environment, serve fresh food, fast and accurate service, and genuine hospitality. Our Director focus on developing a strong team and strong leaders to partner with in order to fulfill our vision of being LIGHT to our community by being the most caring business in Wendell and surrounding communities. A Director is responsible for a particular area or depart in the business. Areas could include something like AM Front of House, PM Front of House, AM Back of House, PM Back of House, Talent (recruiting/onboarding), Maintenance, Inventory, etc.

Starting at $20/hr

Director Responsibilities

Ability to lead shifts in both FOH and BOH

Strong understanding of the daily operational systems throughout the restaurant

Engagement and participation in day to day operations in a high volume, fast paced restaurant

Create a great experience for guests and team members

Set the tone for the business through consistent attitude and effort

Work well with fellow leaders and team members in pursuing operational excellence

Availability to open or close, lead shifts, key holder

Money management – count drawers, finalize day

Strong communication skills

Qualifications and Requirements

At least 18 years of age upon hire date

Associates Degree

Ability to connect with guests and team members effectively

Reliable transportation

Ability to work in a fast paced environment

Strong commitment to serving guests and team members effectively

Ability to lead self and others, including coaching team members

Prior leadership experience is preferred but not required

Benefits:

Flexible schedule

Paid Time Off

Health insurance

401k matching

Free break meals

Free tuition and books to attend University of the Cumberlands

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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Worksite address

wendell, NC, 27591, US

Who can apply

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