About this opportunity
Chick-fil-A lists this Restaurant Operations Manager opportunity in virginia beach, Virginia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Chick-fil-A Indian River Road Restaurant Operations Manager
Chick-fil-A Indian River Road is hiring a Restaurant Operations Manager to lead daily shift execution, develop team members and team leaders, and own key areas of operational performance.
This is a hands-on leadership role. You will be expected to lead from the floor, maintain strong standards in a fast-paced environment, and help build a team that operates with consistency, accountability, and professionalism.
What You'll Do
Lead front-of-house and back-of-house operations during peak and non-peak hours
Direct team members in real time to maintain strong execution, organization, and pace
Ensure consistent performance in speed of service, order accuracy, food quality, cleanliness, and guest experience
Coach team members and team leaders through live feedback, follow-up, and accountability
Own and improve one or more areas of the business such as training, food safety, maintenance, team care, kitchen operations, or administrative systems
Identify and develop emerging leaders through structured coaching and on-the-job development
Solve operational problems proactively to keep shifts running effectively
Support overall restaurant performance through disciplined execution and strong team leadership
What Success Looks Like
Shifts are organized, efficient, and well-led, even during high-volume periods
Team members understand expectations and receive clear, direct coaching
Standards for speed, quality, cleanliness, and hospitality are consistently upheld
Assigned systems or areas of responsibility improve in consistency and reliability
Emerging leaders are identified and developed through active coaching and example
The team operates with a sense of ownership, professionalism, and shared accountability
What We're Looking For
We are looking for a leader who can execute, coach, and hold standards consistently.
Required capabilities:
Experience leading teams in a fast-paced environment (restaurant, hospitality, retail, or similar)
Ability to direct operations in real time and make decisions under pressure
Experience coaching team members and improving performance through feedback
Ability to maintain standards consistently across shifts and team members
Strong personal ownership, reliability, and follow-through
Ability to build trust while maintaining accountability
Willingness to be physically active and engaged on the floor throughout shifts
Leadership Expectations
Models urgency, professionalism, and respect in all interactions
Reinforces standards through behavior and follow-through
Addresses performance issues directly and constructively
Builds positive team relationships while maintaining clear expectations
Contributes to a team environment focused on ownership, execution, and continuous improvement
Schedule & Requirements
Full-time role with consistent leadership presence required
Availability for opening, mid, and closing shifts
Saturday availability required
Restaurant is closed on Sundays
Ability to complete required food safety certifications
What You Can Expect From Us
A structured, high-standard operating environment
Real ownership and responsibility in daily operations
Ongoing coaching and leadership development
Opportunity to grow in both operational and people leadership capability
A team culture focused on excellence, accountability, and development
Competitive compensation based on experience and demonstrated ability
Why This Role Matters
This role is critical to the strength of the business. Strong Operations Managers drive execution, develop people, and create consistency across shifts. The impact of this position is seen daily through team performance, guest experience, and the development of future leaders.
Work Schedule
8 hour shift
10 hour shift
Weekend availability
Monday to Friday
Holidays
Benefits
Flexible schedule
Paid time off
Health insurance
Dental insurance
Vision insurance
Referral program
Employee discount
Worksite address
virginia beach, VA, 23450, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.