About this opportunity
Game Kings lists this Restaurant Shift Lead opportunity in kapolei, Hawaii. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Role: Restaurant Shift Lead
Employer: Capriotti’s Sandwich Shop
Location: Capriotti’s Sandwich Shop in Kapolei, HI
Compensation: Competitive Hourly Pay (Based on Experience)
Job Type: Full-Time or Part-Time
Benefits:
Paid Time Off (PTO)
Employee Assistance Program (EAP)
Health benefits (for eligible team members)
Free meals and generous employee discounts
Flexible scheduling
Ongoing paid training and leadership development
Opportunities for advancement
Join a Growing Fast-Casual Restaurant Brand
Capriotti’s Sandwich Shop is a rapidly growing fast-casual restaurant brand with more than 100 locations nationwide and exciting expansion plans ahead. Known for our award-winning sandwiches, exceptional guest service, and team-oriented culture, Capriotti’s is a place where great food and great people come together.
We are currently hiring a motivated Restaurant Shift Lead to help guide daily operations and support our restaurant team. This role is ideal for someone who enjoys leading others, delivering outstanding customer service, and building a career in restaurant management, hospitality, or food service leadership .
At Capriotti’s, every team member plays an important role in creating memorable guest experiences.
Position Overview
The Restaurant Shift Lead helps oversee day-to-day restaurant operations during assigned shifts , ensuring smooth service, quality food preparation, and a positive team environment.
You will support the management team by supervising staff, maintaining Capriottis operational standards, and delivering excellent customer service in a fast-paced restaurant environment .
This role is ideal for someone who enjoys working with people, coaching team members, and developing leadership skills in the hospitality industry.
Responsibilities
Supervise and support team members during daily restaurant operations
Delegate tasks and ensure all shift duties are completed efficiently
Maintain Capriotti’s standards for food quality, speed of service, and cleanliness
Provide excellent guest service and resolve customer concerns professionally
Follow company policies for food safety, sanitation, and cash handling
Assist with scheduling support, labor management, and inventory monitoring
Maintain cleanliness and organization throughout kitchen and dining areas
Support smooth shift transitions through clear communication with management
Recognize and encourage team performance and positive contributions
Promote a team culture built on respect, accountability, and professionalism
What We’re Looking For
Previous experience in restaurant, food service, hospitality, or retail leadership preferred
Experience as a Shift Lead, Crew Leader, Team Lead, or Assistant Manager is a plus
Strong customer service and communication skills
Ability to lead and motivate team members in a fast-paced environment
Excellent time management, organization, and problem-solving skills
Dependable, adaptable, and team-oriented mindset
Must be at least 16 years old
Flexible schedule including nights, weekends, and holidays
Why Join Capriotti’s?
Opportunities for career growth and promotion from within
Leadership development and hands‑on management experience
Supportive and fun team culture
Flexible scheduling for work-life balance
Be part of a brand known for award‑winning sandwiches and exceptional hospitality
At Capriottis, we believe in helping our team members grow their careers. Whether you’re looking to gain leadership experience or work toward restaurant management, this role can be the next step in your professional journey.
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Worksite address
kapolei, HI, 96709, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.