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Job description
Benefits:
Bonus based on performance
Company car
Competitive salary
Dental insurance
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
401(k) matching
401(k)
SERVPRO® of Anson, Stanly & Richmond Counties
SERVPRO® of Union County
The Vibe
When disaster strikes, most people see loss. We see a blank canvas for recovery. We’re looking for a high-energy Fire & Contents Restoration Manager who brings serious leadership, operational grit, and technical savvy to every job site. In this dual-impact role, you’ll lead from the front as both our operational engine and primary estimator. If you love driving projects, mastering restoration technology, and being the hero in someone’s worst moment, this is your stage.
What You’ll Own
Command Operations & Estimating: Scope job sites, write precise estimates, and lead field crews through complex fire, smoke, and pack-out projects from start to finish.
Master Tech & Contents: Drive efficiency by leveraging multiple industry technology platforms to manage digital inventory, schedule crews, line-item jobs, and track pack-out/pack-backs.
Drive Quality & Safety: Maintain high industry standards (IICRC compliance), keep equipment dialed in, and ensure proper job documentation for seamless billing.
Delight the Customer: Be the calm, confident partner for homeowners, property managers, and insurance adjusters during high-stress situations.
Own the Numbers: Manage project budgets, control production expenses (labor, assets, materials), and actively negotiate scopes for maximum job profitability.
Build the Crew: Recruit, hire, and mentor a top-tier restoration team.
Expand Operational Scope: Manage specialized Bio-Remediation jobs with discretion and strict protocol, and step in to assist with Water Restoration projects whenever the call arises
What You Bring
Field Proven: 3+ years in restoration with experience specializing in fire, smoke, contents, and job estimating.
Tech-Savvy Leader: High comfort level working across multiple platforms (e.g., Xactimate, job management software, digital inventory tools).
Leadership Background: At least 1 year in a supervisory role with a track record of coaching team members.
Certified Expertise: IICRC certifications (FSRT, OCT, CCT) are a major plus.
Bilingual Advantage: Spanish language skills are a strong plus to help lead our diverse teams and serve our community.
Field Ready: Valid driver’s license, high school diploma/GED (degree preferred), and the physical capability to lift 50+ lbs, climb ladders, and inspect tight spaces.
Why Join Us?
Competitive base salary starting at $50,000-$65,000/year + Bonus (commensurate with experience)
Comprehensive health, dental, and vision insurance
Paid Time Off (PTO) and paid holidays
401(k) plan for your financial future
Take-home company vehicle provided
Paid training and dedicated personal/professional development
Clear pathways for career progression
A high-energy team culture that works hard and celebrates wins
Each SERVPRO® Franchise is Independently Owned and Operated.
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Worksite address
norwood, NC, 28128, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.