About this opportunity
IICRC lists this Restoration Technician opportunity in gorham, Maine. Review the employer’s description below for duties, qualifications and application requirements.
Job description
SERVPRO® Restoration TechnicianPicture yourself here fulfilling your potential.At SERVPRO®, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.Benefits: 401(k), 401(k) matching, company parties, competitive salary, dental insurance, health insurance, opportunity for advancement, paid time off, parental leave, training & development, vision insurance.Primary RoleRespond to service calls as needed and perform assigned production tasks in accordance with SERVPRO® guidelines. Support the Crew Chief and production team, while maintaining clean and organized vehicles, equipment, and facilities. Ensure all customer needs are met and jobs are completed to SERVPRO® standards.Key Responsibilities & Expectations1. Executive – Customer SatisfactionNotify Crew Chief of any customer needs or concerns.Communicate effectively to ensure customer satisfaction.Report any service complaints promptly.2. Production – Jobsite Execution & Supporta. Emergency ResponseAdhere to 1-4-8 job response protocols.Be available for emergency service responses.b. Production TasksFollow SERVPRO® guidelines and Crew Chief instructions.Inventory and load equipment and supplies before jobs.Set up staging areas and equipment at job sites.Prepare job site rooms for cleaning.Assist Crew Chief and team with tasks as needed.Perform thorough cleanup at end of day or job.c. Clean & Respectful JobsiteLeave job sites clean and orderly.Show respect for customer property.d. Uniform & ProfessionalismFollow SERVPRO® uniform policy.e. Training & DevelopmentParticipate in training regularly.Complete ECTP and pursue IICRC certifications.Read MSDS and equipment manuals for safety and usage.Learn to properly operate all tools and equipment.3. Human Resources – CommunicationEnsure clear, two-way communication with team members.Communicate honestly, timely, and respectfully to support team effectiveness.4. Production – Maintenance & Equipment Carea. Vehicle & EquipmentKeep vehicles and equipment clean and organized.Disinfect and inspect equipment regularly.Complete vehicle/equipment maintenance checklists as assigned.b. FacilitiesHelp maintain cleanliness of warehouse, office, and grounds.5. Executive – Safety & Risk ManagementAttend safety training sessions.Follow SERVPRO® safety policies at job sites, in the office, and in transit.Use all equipment and PPE properly.Maintain clean and safe workspaces.Report injuries or hazards immediately.Follow SERVPRO® crew rules at all times.6. Additional DutiesTake ownership of your role and responsibilities.Look for ways to improve efficiency.Complete additional tasks as assigned by management.Compensation: $20.00 - $23.00 per hour
Worksite address
gorham, ME, 04038, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.