ReStore Manager

Job description

Job Details Job Location: Statesville ReStore - Statesville, NC 28625 Position Type: Full-time, Exempt Job Shift: Rotating - Sunday through Saturday Job Category: Retail Mission-Driven Career Opportunity

One of the leading affordable housing nonprofits in the area, Habitat Charlotte Region partners with hundreds of families each year through affordable homeownership, home preservation and financial literacy training. As a ReStore Manager, you’ll play an integral role in our vision of a world where everyone has a safe and affordable place to live.

Why Join Habitat?

Competitive salary and benefits

Industry-leading healthcare, dental, vision, flexible spending accounts (healthcare and dependent care)

Work/life balance supported by generous PTO

Career development and promotion opportunities

Casual working environment

Retirement planning a 403(b) with 3% organizational match

Basic Functions:

Responsibilities include overseeing the daily operations, financial success, team development, customer/donor relations, and overall management of the store.

Essential Functions (other duties may be assigned):

Achieve financial objectives by monitoring daily sales in comparison to budget, controlling inventory, reviewing store P&L/GL monthly, managing expenses, analyzing variances, and initiating corrective actions when discrepancies arise. Control and monitor purchased inventory through weekly cycle counts and monthly inventories

Develop and research plans for continued store growth

Ensure store compliance with operational and safety policies and procedures

Daily management of ReStore Staff, including basic HR functions such as: interviewing, hiring, counselling, training, development, and termination

Maintain legal and safety requirements of the store

Consistently provide an exceptional level of both internal and external customer service

Demonstrate a positive and respectful attitude when interacting with employees, customers, donors, volunteers, HIPs (Homeowners in Progress) and Community Service Workers

Ensure an exceptional meaningful volunteer, customer, donor, HIP and Community Service Worker experience

Be an effective team member when working with staff and volunteers, ensuring the engagement and motivation of others

Maintain a safe and clean environment for employees, volunteers and customers

Represent Habitat in a positive, professional manner

Interact and collaborate with other departments (IT, HR, Volunteer Services, Accounting, etc)

Ability to read, count, and accurately complete reports and all end-of-day documentation

Regular and reliable job attendance

Adhere to schedule

Maintain a presentable appearance, including ReStore appropriate attire

Ability to adhere to Habitats Code of Conduct policies and other policies

Valid drivers license and the ability to be insured by Habitats insurance provider

Have a personal and reliable vehicle that you can use for business purposes, on occasion

Habitat Charlotte Region-related tasks as requested by supervisor

Qualifications

Knowledge/Skills Required:

Experience with MS Office programs

Basic math and POS experience

Strong verbal and written communication skills

Budget and expense tracking experience

Management and Customer Service experience (5+ years of management required)

Strong leadership skills

Basic HR skills

Ability to multi-task

Show initiative

Ability to support Habitats Mission, Vision and Core Values

Physical Requirements:

Ability to stand for extended periods of time

Ability to move merchandise throughout the store

Ability to perform repetitive movements over long periods of time

Ability to lift 50 lbs. with assistance

Ability to work flexible schedule, including evenings, Saturdays, and holidays

Ability to obtain Forklift Certification and operate a forklift on a regular basis

Ability to climb steps to Forklift cab

Internal Interactions:

Habitat Staff

External Interactions:

Customers

Volunteers

Homeowners

Donors

Community Service Workers

Level of Authority:

Demonstrate leadership to team members and volunteers

Operates under minimal supervision

Reports directly to the VP of Retail Operations

Estimated Time Commitment: 45 hours / week, Rotating Sunday - Saturday schedule.

Habitat for Humanity of the Charlotte Region is an Equal Opportunity Employer and a drug‑free workplace. A pre‑employment drug screen and background check is required.

Habitat for Humanity of the Charlotte Region program funding often includes federal funding and this role may support federally funded activities. People qualifying as Section3 residents per Section3 of the HUD Act of 1968 (12 U.S.C § 1701u) and its associated regulations (24 C.F.R. Part75) are encouraged to apply. Information on Section3 qualifications and certification material available upon request.

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Worksite address

statesville, NC, 28625, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.