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Job description
Retail Banking Branch SupervisorLocation: North Conway, New HampshirePosition Details: Full-time including Saturday rotationAre you a relationship-driven banking professional who leads by example and enjoys working in a customer-focused community branch? We're looking for a Branch Services Supervisor to help lead daily branch operations, deliver an exceptional customer experience, and support the growth and development of a high-performing team. In this role, you'll partner with branch leadership to drive operational excellence, coach staff, deepen customer relationships, and support business development efforts within the branch. If you bring strong retail banking experience, a passion for service, and a commitment to team success, we'd love to hear from you.Why You'll Love Working HereIn addition to a competitive salary, we offer a comprehensive benefits package designed to support you both personally and professionally, including medical, dental, and vision coverage, a 401(k) with company match, paid time off, paid parental leave, tuition reimbursement, professional development, opportunities, and the chance to be part of a supportive team that values the work you do every day.Salary negotiable based on level of experienceBranch Services Supervisor: $26.00 - $30.00What You'll DoSupport daily branch operations and help maintain a strong, service-focused team cultureCoach and develop team members to deliver excellent customer service and meet performance goalsBuild customer relationships, identify referral opportunities, and support branch growthAssist with staffing support, performance management, and employee developmentEnsure branch procedures, policies, and regulatory requirements are followedPromote banking products, digital services, and referral opportunitiesProvide teller and customer service support as neededResolve customer concerns and make sound day-to-day operational decisionsWhat We're Looking For2–5 years of retail banking experience, including supervisory experienceStrong knowledge of branch operations, banking procedures, and regulatory requirementsProven leadership, coaching, and team development skillsExcellent customer service, communication, and organizational abilitiesStrong judgment and decision-making skills in a customer-facing environmentProficiency with banking systems and standard office technologyFlexibility to work weekends, as needed, and travel between locations when requiredWhy Join UsWe believe in building genuine partnerships that encompass top of the line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve!If you're ready to grow your banking career in a customer-focused community branch, we'd love to hear from you. Join an award-winning team where your leadership, service, and local impact will be valued every day.We are an Equal Opportunity Employer. This includes veterans and individuals with disabilities#communitybankingmvsb
Worksite address
north conway, NH, 03860, US
Who can apply
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