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Starion Bank

Retail Banking Supervisor

town of middleton, WI

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Job description

Join Our Team as a Retail Banking Supervisor at Starion Bank in Wisconsin!

Are you a customer-focused, disciplined, and ethical individual with a passion for inspiring others? If so, we want you on our team at Starion Bank!

Why Starion Bank?

As a growing community bank, we pride ourselves on local leadership, personalized service, and deep community loyalty. We're not just a bank; we're a place where you can thrive both professionally and personally.

Position:

Retail Banking Supervisor

Location:

Wisconsin

Key Responsibilities

Lead and direct the daily retail banking function for multiple branches. Ensure quality customer service, address and resolve issues, promote relationship development, onboard and train retail banking staff and monitor compliance

Coach and manage direct reports to ensure maximum productivity, efficiency and delivery of resources necessary to support strategic initiatives

Troubleshoot and resolve complex customer and internal inquiries

Serve as subject knowledge expert for all retail banking transactions, products and services

Participate in community activities and leadership positions to maintain visibility with target clients

Qualifications

3 years demonstrated customer service, sales, and retail banking experience required

Supervisory and leadership skills required

2-year college degree or completion of a specialized course of study at a business or trade school

Demonstrated high level of flexible interpersonal skills, customer service, trustworthiness, credibility and diplomacy are required

Must be willing and able to travel

What We Offer

Competitive Salary : Your hard work deserves great pay!

Comprehensive Benefits : Including health, life, dental, vision, and a health savings account.

Retirement Planning : 401K and profit-sharing options.

Incentives : Annual Incentive Compensation Program available for all benefit eligible employees

Work-Life Balance : Paid vacation and holidays.

Recognized Excellence

Join a team recognized as the “Best of the Best” by Independent Bankers magazine and one of the “50 Best Places to Work” by Prairie Business magazine!

Starion Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

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