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Retail Branch Manager at CXI, Elizabeth NJ

elizabeth, NJ

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Job description

Currency Exchange International (CXI), a publicly traded financial services and technology provider headquartered in Orlando, Florida, is seeking a Full-Time Retail Branch Manager for its branch at The Mills at Jersey Gardens in Elizabeth, NJ. CXI delivers a wide range of foreign exchange solutions across North America through company-owned retail locations and institutional partnerships, and this role calls for a leader who can balance operational compliance with branch performance.

Full-Time Retail Branch Manager - Currency Exchange International, Elizabeth, NJ

Role Overview

The branch manager oversees daily retail operations, ensuring the location meets budget targets while adhering to strict compliance and anti-money-laundering regulations. The position demands hands-on leadership in inventory reconciliation, staff training, customer engagement, and cost control - all grounded in CXI's values of customer-first service, integrity, collaboration, innovation, and passion.

Key Responsibilities

Compliance Management: Enforce Retail Policy Procedure Manual guidelines and ensure adherence to all money laundering and compliance regulations

Financial Operations: Reconcile daily inventories of foreign and US currencies; maintain accurate, detailed records of transactions, expenses, and inventory levels

Performance Leadership: Drive the branch to maximum performance in line with budget targets

Staff Development: Organize and deliver comprehensive training for all new employees

Inventory Control: Maintain adequate currency stocks and manage wholesale ordering to support seasonal volume demands

Marketing Execution: Promote branch services through referral flyer distribution, web marketing, and check cashing outreach

Facility Oversight: Maintain branch appearance and an excellent working relationship with the landlord

Security & Cost Management: Ensure adherence to retail security policies and help control operational and staffing expenses

Core Competencies

Business Insight

Decision Quality

Optimizes Work Processes

Navigating Challenging Conversations

Builds Effective Teams

Functional Management Skills

Schedule

40 hours per week

Monday-Friday, 9:00 AM to 5:00 PM (coverage may be needed on other days if call-outs occur)

Compensation

This full-time role offers a verified annual salary of USD 50,000-53,000.

Application Tips for Finance and Sales Professionals

Highlight AML Knowledge: Foreign exchange roles require strict compliance. Reference any anti-money laundering training or certifications (e.g., CAMS) in your application materials

Showcase Inventory Reconciliation Experience: Emphasize instances where you managed cash vaults, daily reconciliations, or multi-currency inventory - this maps directly to core responsibilities

Quantify Sales Achievements: CXI values branch performance against budget. Use specific metrics such as revenue growth percentages or transaction volumes to demonstrate your track record

Demonstrate Retail Leadership: Mention experience training staff on compliance protocols and customer service standards in a retail banking or currency exchange environment

CXI is an Equal Opportunity Employer committed to diversity in recruitment and hiring.

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Worksite address

elizabeth, NJ, 07215, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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