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Ulta Beauty

Retail Customer Experience Manager

washington, MO

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Job description

As an Experience Manager at Ulta Beauty, you will lead daily retail operations to deliver an exceptional guest experience and strong business results. Partnering with Retail Operations and Beauty Advisors, you’ll coach and inspire teams to provide personalized product recommendations, demos, and elevated service across cosmetics, skincare, haircare, and salon services. You’ll analyze sales and service metrics, optimize merchandising and store appearance, and ensure operational excellence. In Ulta’s inclusive, growth-focused culture, you’ll drive innovation on the sales floor, support community events, and develop talent while maintaining a safe, welcoming, and on-brand environment.

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