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Hyundai Motor Company

Retail CX Program Manager & Analytics Leader

fountain valley, CA

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Job description

Hyundai Motor Company is seeking a Manager for Retail Experience Program Management & Analytics to lead cross-functional CX measurement across sales, digital channels, and service touchpoints. You will translate customer feedback and operational data into timely insights that improve customer outcomes and dealer performance.

The role requires 8+ years in programs related to customer experience and analytics, with strong leadership and executive communication skills.

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Worksite address

fountain valley, CA, 92728, US

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