About this opportunity
Cross Company lists this Retail Hose Production Associate opportunity in greensboro, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Cross Company Job OpportunityAt Cross Company, we don't just show up for work—we show up for a company we actually own. As a 100% employee-owned industrial technology leader, we provide specialized expertise in automation, hydraulics, precision measurement, and more that keeps the world's manufacturers moving.We operate on the principle of Servant Leadership: we hire smart, driven people and then get out of their way so they can do what they do best. When you join the Cross team, you aren't just an employee; you're an owner-associate in a stable, transparent, and high-performance environment where your voice truly matters.Job SummaryServe counter customers through identification, fabrication, and certification of hydraulic hose assemblies, fittings, and associated equipment and facilitate the retail transaction of those products.Why Cross Hose & Fittings?With Cross Hose & Fittings, your hard work is rewarded with upward mobility to progress in a fulfilling career of solving customer problems with speed, superior product, and technical expertise.Essential FunctionsCustomer Service: Provide exemplary customer service and sales to counter customers by prompt, knowledgeable, accurate and courteous responses to customer requests, and provide support to phone customers when needed.Hose Assembly: Fabricate hose assemblies to customer specifications while meeting Parker and Cross Company standards.Safety & Quality: Maintain a safe, clean, and organized showroom, desk, and assembly area.Learn: Continuously improve and apply product knowledge to become technically proficient.Additional ResponsibilitiesUse established processes to identify, diagnose and resolve technical issues.Address inquiries regarding technical services and product training. Provide information on product availability, pricing, credit, and FOB terms.Assist with delivery details, product selection, and related inquiries.Process counter customer orders using corporate ERP system.Daily use of digital collaboration platforms, (G-Suite, Zoom) and phone systems.Establish value by communicating product advantages early in the sales process.Pass NAHAD Hose Safety Institute requirements and earn Parker PTC certifications.Complete all assigned individual performance and development goals.Perform various, miscellaneous tasks and projects as directed.Communicate all significant customer and supplier issues to the Retail Sales Manager.Behavioral CompetenciesMechanical aptitudeTeam work orientedSelf-MotivatedCreative problem solving and troubleshootingGood judgmentComposed under pressureCommunicationOrganizationDetail orientedPhysical and Mental RequirementsRead a tape measure, digital caliper, and other measurement toolsCapability of executing rigorous physical effort and manual dexterityAbility to lift 50 lbs.Stand / Walk for duration of work hoursObtain and maintain forklift certificationEducation & ExperienceOne year experience with basic warehouse equipment and procedures preferredHigh School diploma or GED requiredScheduleFull-Time8 hour shiftDay shiftMonday - Friday
Worksite address
greensboro, NC, 27401, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.