About this opportunity
Trustmark lists this Retail Market Manager I opportunity in mobile, Alabama. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Coaching Branch ManagementPosition will be responsible for providing coaching branch management teams in achieving profitability, sales, customer experience, compliance, and growth initiatives.ResponsibilitiesCross-train, lead and develop team of associates to promote maximum productivity, engagement, succession planning and overall contribution to strategic organizational goalsProvide direction to branch management to ensure all goals are met and exceptional customer service is provided to consumer customers. Hold team accountable for achieving goalsConduct branch visits to ensure adherence to bank policies, successful implementation of new products and services and to develop and maintain strong relationships with branch associatesMonitor, measure and manage sales and business development programsEnhance operational efficiencies through the monitoring of branch processes, identification of work flow issues and offering solutionsBuild strong, effective partnerships with colleagues across the enterprise to work together and collaborate to remove roadblocks for successEnsure there are comprehensive policies and procedures and appropriate controls in place to ensure consumer banking is prudent and in compliance with the bank's risk appetite including loan and credit qualityCollaborate with the Risk division to ensure consumer banking is prudent and the non-performing loan ratio is within the acceptable risk tolerance limitsActively participates and creates opportunities for branch leadership and consumer lenders to participate in community organizations to source business development opportunities and demonstrate commitment to the local communityPerform additional duties as assigned.QualificationsBachelor's degree in finance, business or related field or commensurate work experienceMinimum ten years of sales and customer service experience, preferably in a retail banking environmentMinimum seven years retail branch management experience, including managing multiple branch or retail locationsProven record of success building and growing consumer relationshipsMinimum five years of progressive leadership experience in building, motivating and coaching successful teamsPrior experience with lending involving strong credit knowledge and skills which align with the established qualification standardsPrior experience with coaching teams to provide innovative solutions tailored to customer needsInfluential communication with the ability to coach by observation and interaction, focused on continually developing and mentoring the teamStrong financial and business acumen which includes knowledge of bank products/services, lending/fair lending, collateral management, and regulations in a retail banking environmentExcellent verbal, written and interpersonal communication skillsDemonstrated ability to solve practical problemsDemonstrated ability to hold team members accountable to high standards of performanceDemonstrated ability to lead change and follow through on change initiativesDemonstrated experience with sales strategy and sales process developmentExcellent PC skills, including word processing and spreadsheets via Microsoft Office products as well as custom applications and systemExcellent analytical, time management, organizational and problem-solving skills with the ability to multi-task and work in a deadline-driven environmentMust be able to exercise confidentiality with sensitive informationPhysical Requirements/Working Conditions: Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens.Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.
Worksite address
mobile, AL, 36695, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.