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Job description
Beachwood-24081 Chagrin Blvd
nPart time
nR
nStore - CLEV-BEACHWOOD, OH
nPlan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises.
nEvent Coordination
nnnPlan and coordinate multiple events at once including children’s birthday parties and other craft classes or events.
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nnEngage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity.
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nnDemonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities.
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nnFacilitate and implement party add-ons such as goody bags, balloons, etc. to company standards.
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nnCommunicate events with clients and store team members.
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nnComplete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.
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nnAdjust plans and events based on client’s feedback and needs.
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nnCreate backup or emergency plans to be executed as needed.
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nnEnsure client satisfaction for scheduled events.
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nnUphold the company’s cleanliness and safety standards. Set up, break down, and clean before and after each event.
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n nCustomer Experience
nnnHelp customers shop, locate products, and provide them with solutions.
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nnProvide fast and friendly check out experience.
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nnEngage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
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nnEducate customer on Voice of Customer (VOC) survey.
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nnAssist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
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nnParticipate in the truck un-load, stocking and planogram (POGs) processes.
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nnComplete merchandise recovery and maintenance.
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nnPerform Store in Stock Optimization (SISO) and AD set duties as assigned.
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nnSupport shrink and safety programs
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nnAdhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
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nnInteract with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
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nnCross trained in Custom Framing selling and production.
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nnParticipate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms
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n nOther duties as assigned
nPreferred Knowledge/Skills/Abilities
nPreferred Type of experience the job requires
nnnEnergetic and enthusiastic and personality.
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nnThe ability to handle job stress and interact effectively with others, including guests of all ages and co-workers, are essential functions of the job.
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nnMust have excellent people skills.
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nnMust have experience working with children and children’s events.
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nnMust have good communication skills including written, verbal, and nonverbal communication as well as listening skills.
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nnMust have organizational skills, interpersonal skills, and creative problem-solving skills.
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nnRetail and/or customer service experience required
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n nPhysical Requirements
nWork Environment
nnnAbility to remain standing for long periods of time.
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nnAbility to move throughout the store.
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nnRegular bending, lifting, carrying, reaching, and stretching.
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nnLifting heavy boxes and accessing high shelves by ladder or similar equipment
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nnIf you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
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nnPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings
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n nApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
nTotal Base Pay Range for this Position:
n$11.00 - $13.00
nThis position may be eligible for overtime compensation in accordance with state and local laws.
nAt The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit .
nMichaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance ( page. For additional information regarding benefits, visit MIKBenefits.com
nMichaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
nMichaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at -MICHAEL).
nEEOC Know Your Rights Poster in English (
nEEOC Know Your Rights Poster in Spanish
nEEOC Poster Optimized for Screen Readers (
nFederal FMLA Poster
nFederal EPPAC Poster (
nAt The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com ( and Michaels.ca . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit .
nWe put people first
nWe do the right thing
nWe’re always improving our craft
nWe hold ourselves accountable
nWe’re better together
nAt Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com .
nLos Angeles County (
Worksite address
beachwood, OH, 44122, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.