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Regions Bank

Retail Performance Executive

atlanta, GA

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About this opportunity

Regions Bank lists this Retail Performance Executive opportunity in atlanta, Georgia. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description:

At Regions, the Retail Performance Executive is responsible for partnering with Retail Banking leadership to develop, implement, and execute strategic initiatives to drive sales performance, service excellence, workforce effectiveness, and customer experience outcomes across the Retail Bank. This role provides leadership and oversight for Retail performance enablement functions, ensuring consistent execution of business strategies, optimization of sales and service practices, and delivery of tools, coaching, and support resources to enhance associate and organizational performance.

Primary Responsibilities

Reviews Retail Banking performance metrics and identifies trends, risks, and opportunities to improve sales, service, productivity, and operational effectiveness

Partners with Consumer Banking Executive (CBE) leadership to develop and execute strategies to drive business growth and consistent field execution

Establishes accountability for execution against key performance indicators, operational expectations, and strategic objectives

Develops and implements standardized processes that promote consistency, efficiency, and sustainable performance improvement across the Retail network

Identifies performance gaps and implements mitigation strategies to improve business outcomes and customer experience results

Optimizes workforce deployment and staffing strategies to maximize productivity across branch segments, markets, and job families

Leads initiatives to improve customer engagement, sales effectiveness, and service delivery across the Retail Bank

Utilizes data, analytics, and business insights to influence decision-making, prioritize opportunities, and drive execution strategies

Oversees performance enablement programs designed to strengthen sales execution, service delivery, coaching effectiveness, and associate productivity

Provides leadership and direction for Retail segment strategy execution, ensuring alignment with organizational priorities and customer growth objectives

Leads and develops a team responsible for Retail performance enablement, including segment management, sales and service performance support, financial wellness programs, coaching effectiveness, and sales support capabilities

Oversees Retail Sales and Service Managers responsible for identifying performance trends, coaching opportunities, and sales effectiveness improvements across the Retail Bank

Directs the Retail Market Coach function to ensure consistent field coaching practices, sales execution standards, and operational effectiveness across geographically aligned markets

Provides strategic oversight of Financial Wellness and Education initiatives to support customer engagement, associate capability development, and business growth objectives

Leads the Retail Sales and Service Tools Support function to ensure effective utilization, adoption, and continuous improvement of sales and service platforms and resources

Partners with business leaders to identify capability gaps and implement development strategies to enhance associate effectiveness and leadership readiness

Supports onboarding, talent development, succession planning, and performance improvement efforts to strengthen organizational capability and field execution

Collaborates with cross-functional partners to implement strategic initiatives, change management efforts, and transformation activities impacting the Retail Bank

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

This position is incentive eligible.

Requirements

Bachelor's degree in Business, Finance, Management, or a related field

Fifteen (15) years of leadership experience in banking, retail banking, sales management, or a related financial services environment

Skills and Competencies

Ability to lead through change and organizational transformation

Demonstrated leadership and team development skills

Effective communication and influencing skills

Excellent verbal and written communication skills

Experience leading performance improvement initiatives

Proven ability to drive results in a complex, matrixed environment

Strong analytical and problem-solving skills

Strong partnership and stakeholder management skills

Strong strategic thinking skills and execution capabilities

Preferred location is Birmingham, AL

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:

$249,401.90 USD

Median:

$334,150.00 USD

Incentive Pay Plans:

This role is eligible to participate in the annual discretionary incentive plan. Employees are eligible to receive a discretionary award based on individual, business, and/or company performance.Opportunity to participate in the Long Term Incentive Plan.

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. ( Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Location Details

Regions Center

Location:

Birmingham, Alabama

Equal Opportunity Employer/including Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.

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Worksite address

atlanta, GA, 30383, US

Who can apply

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