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Bob's Discount Furniture

Retail Sales and Operations Manager

novi, MI

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Job description

Retail Outlet Sales And Operations ManagerAs a Retail Outlet Sales and Operations Manager at Bob's Discount Furniture, you'll lead and inspire a team dedicated to optimizing sales, operations, and customer experience within our outlet locations. You'll play a critical role in ensuring merchandise is received, staged, and sold efficiently, while maintaining a safe, organized, and customer-friendly showroom and warehouse. This hands-on leadership role blends sales strategy with back-end operational excellence to drive success across multiple departments.This is a full-time, in-store leadership position requiring flexible availability including evenings, weekends, and holidays.To excel in this role, you will need to demonstrate strengths in the following skill areas:Retail sales and back-end operations leadershipTeam management, coaching, and schedulingInventory control and cycle countingLogistics coordination and merchandise flowSafety compliance and warehouse standardsShowroom merchandising and outlet presentationCustomer experience and satisfactionPerformance feedback and employee developmentCritical thinking and process improvementAt Bob's, we have fun, we love what we do, and we're growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.We know you have many choices when it comes to your career. At Bob's, we invest in your growth, well-being, and career advancement.National Medical, Dental, and Vision InsurancePaid Time Off: Vacation, Sick Days, Holidays, and Your Birthday401(k) Profit Sharing Plan with a generous company matchEmployer-paid Life Insurance with voluntary optionsPet Insurance and Employee Assistance ProgramBob's Helping Hand & Bail Out financial support programsTuition Reimbursement and Employee Scholarship ProgramsOn-the-job training and career path developmentEmployee Discount from Day 1 and additional partner discountsAt Bob's, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values—Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do. We're not just a workplace; we're a team that supports and celebrates each other!Demonstrated leadership and decision-making abilitiesStrong communication and organization skillsExperience in inventory, receiving, and merchandisingMust be at least 18 years old to be considered for employmentAbility to stand, walk, bend, and lift throughout the workdayCapable of lifting or moving items up to 50 lbs. without assistanceFrequent use of warehouse tools, ladders, and equipmentReports to: Retail Store ManagerDirect Reports: Retail Product Support Leads, Retail Outlet Experience Leads, Retail Product Associates, Retail Outlet Experience Specialists (may vary by location)Bob's Discount Furniture is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members, applicants, and customers.

Worksite address

novi, MI, 48375, US

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