About this opportunity
Shentel lists this Retail Sales & Customer Solutions Representative with Shentel opportunity in oakland, Maryland. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Shenandoah Telecommunications Company (“Shentel”) specializes in providing High-Speed Internet and other telecommunications services to customers in the Mid-Atlantic United States. We focus on rural communities, which are often overlooked by larger companies. The Shentel family of brands includes:
Shentel:
Provides traditional cable Internet services for small towns and rural communities.
Glo Fiber:
Delivers fiber-optic Internet for customers in larger cities, as a competitor to incumbent providers.
Shentel Business and Glo Fiber Business:
Offers small, medium and large-scale telecommunication services for businesses and enterprises in our areas. We live and work in the same places as the customers we serve, and we are proud to support our local communities. 45,000–$60,000+ target earning potential
through base pay, uncapped commission, and performance-based earnings
~ Paid training, coaching, and ongoing support to help you succeed
~ Opportunity to represent a well-known internet brand in your local community
As a
Shentel Retail Sales & Customer Solutions Representative
, you’ll help customers choose reliable, internet solutions while building a rewarding sales career with a team that invests in your success.
High performers in this role have the opportunity to earn $60,000+ annually through base salary, uncapped commission, and performance-based earnings.
Paid training with ongoing coaching and team support
~ Medical, dental, vision, and life insurance
~Paid time off, holidays, and more
There is no
cap on earnings — motivated team members
have the opportunity to grow
their income as they grow their customer base
.
In this customer-facing role, you’ll engage with customers in the Shentel store and by phone, helping them understand their options and choose services that fit their needs. You’ll serve as a trusted guide, a problem solver, and a brand ambassador for Shentel in the community.
Welcome and assist customers through face-to-face interactions in the Shentel store
Provide sales and service support through our inbound customer call queue and make outbound warm calls to potential customers
Ask thoughtful questions, identify customer needs, and recommend Shentel solutions
Build relationships, follow up with customers, and grow your customer base
Use the sales techniques learned through paid training to meet and exceed goals
Process customer payments by credit card and cash
Training & Support from Day One
Paid onboarding and product training
Sales coaching, shadowing, and ongoing support
You won’t be expected to figure it
out on your own — we’ll help you build the knowledge, confidence, and sales skills to succeed
.
Goal-driven and motivated by performance-based earnings
Customer-focused, professional, and excited to represent Shentel in the community
Consistently meeting and exceeding sales targets
Building strong customer relationships through follow-up and service
Working a Monday – Friday, 8:00 a.m.– Representing Shentel as a trusted brand ambassador in the store and community
At Shentel, you’ll be part of a well-known brand that helps connect communities with reliable internet. Our service speaks for itself, and our team culture is built around support, accountability, and winning together. Backed by Shentel’s 100+ year history of service and growth, Shentel offers a strong foundation, competitive benefits, and the opportunity to build a meaningful sales career. If you’re ready to grow your income, strengthen your skills, and make an impact in your community, we’d like to meet you.
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including sexual orientation and gender identity), national origin, disability, or protected Veteran status.
If you require accommodation or assistance to complete the online application process, due to a medical condition or impairment, please contact a HR Representative at
or
. When you contact a HR Representative please identify the type of accommodation or assistance you are requesting. For technical issues with the website, please
contact
.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.