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Deckers Brands

Retail Sales Lead — Customer Experience & KPIs

commerce, CA

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Job description

Deckers Brands' HOKA Citadel Outlet in California is seeking a proactive Sales Lead. You will serve as the Manager on Duty, opening and closing the store, and partner with management to deliver outstanding customer experiences while meeting hourly KPIs.

You will mentor teammates, set sales targets, educate customers about HOKA products, operate the cash register, manage inventory, and maintain brand standards. A dynamic, energetic, service‑driven candidate will thrive.

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