About this opportunity
Andy Frain Services lists this Retail Security Officer opportunity in aurora, Illinois. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Retail Security Guard (Full-Time)We are hiring a Retail Security Guard to help maintain a safe and welcoming environment for customers, employees, and vendors. This role requires strong attention to detail, professionalism, and a customer-first mindset.Location: Chicago Premium Outlets – Aurora, ILPay: $16.50/hourPosition Type: Full-TimeSchedule: 8:00AM – 4:00PMBenefits:Medical, dental, vision, and short-term disability insurance401(k) with company supportPaid time offEmployee discounts (retail, dining, entertainment)Employee Assistance Program (EAP): counseling, financial, legal, and wellness supportFocus on work-life balance and employee well-beingKey Responsibilities:Security & Patrol:Patrol assigned areas or maintain a fixed post to monitor activityControl access points and manage pedestrian/vehicle trafficIdentify and report suspicious activity, incidents, or safety concernsRespond to alarms, emergencies, and on-site incidentsMonitoring & Reporting:Monitor CCTV cameras and security systemsComplete daily activity logs, incident reports, and required documentationMaintain awareness of surroundings at all timesSafety & Compliance:Follow all post orders, company policies, and safety proceduresMaintain knowledge of emergency response protocolsInspect property for safety risks (fire hazards, equipment issues, etc.)Support loss prevention and recommend safety improvementsCustomer Service:Greet and assist customers, employees, and visitors in a professional mannerProvide directions and support as neededMaintain a visible, approachable presence on-siteQualifications:Required:Strong customer service and communication skillsAbility to stay alert and respond calmly in emergency situationsReliable, punctual, and able to follow directionsAbility to write clear and accurate reportsMust present a professional appearance and demeanorState Guard license is requiredPreferred:Prior security or customer-facing experienceFamiliarity with CCTV, alarms, or access control systemsSkills & Attributes:High level of attentiveness and situational awarenessDependable and team-orientedAble to multitask and work in a fast-paced environmentStrong work ethic with a sense of urgencyWork Expectations:Arrive on time in full uniform and ready to workStay engaged and proactive throughout your shiftFollow all safety, training, and compliance requirementsAdditional Information:Duties may vary based on site needs. This role requires reliability, professionalism, and a commitment to maintaining a safe environment.Minimum Requirements:High School Diploma or GED3–6 months security or life?safety experienceState Guard licenseAbility to lift 50 lbs. and perform physical tasks
Worksite address
aurora, IL, 60505, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.