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EZPAWN Indiana, Inc.

Retail Shift Leader

hammond, IN

Check who can apply and the requirements below before continuing.

About this opportunity

EZPAWN Indiana, Inc. lists this Retail Shift Leader opportunity in hammond, Indiana. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Address: 6752 Indianapolis Blvd. Hammond, Indiana 46324 Brand: EZPawn Pay range is based on experience from $17.00/hr to $19.00/hr Are you tired of working fast food or retail jobs with no advancement opportunity? We want you to join us for a career – not a job. At EZCORP we are looking for a Retail Shift Leader (Key Holder) to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we’ll provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! EZCORP family of brands, which includes EZPAWN, Value Pawn, and more, is a leading provider of pawn loans in the United States and Latin America. We are passionate about customer service and our Team Members. We are currently hiring for Retail Shift Leader (Lead Pawn Broker) and we would love to have you join our team.

Career Path & Training

Complete the initial 5-week paid training program and earn a $.50 raise and transition to Lead Pawnbroker upon completion of the program Enhance your leadership skills through our structured leadership training programs Follow the Career Path and train for an Assistant Manager position which includes a 6-month training program to build the foundation to run your own store

Benefits

Free Health Insurance*

Competitive Wages

Monthly UNCAPPED Bonus Potential

Paid on Store and Individual Performance

Great Working Hours

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

*No cost for TM only medical insurance when selecting BlueCross BlueShield EPO Plan.

What you can expect

Here’s what you can expect as a Retail Shift Leader (Key Holder): You will provide outstanding customer service and build solid relationships with customers, all while promoting sales and making deals for a wide variety of pawn items. This is a fantastic opportunity for you to experience career growth in a retail environment that allows you to connect with people in your community and make a positive difference in their lives while leading and influencing Team Members around you through coaching and hands-on involvement. As a Retail Shift Leader (Key Holder), it will be your responsibility to provide a friendly, courteous, and respectful environment that clearly sets EZPAWN apart from the competition.

Other duties include

Processing loans and extensions

Coming to jointly satisfactory terms regarding items to be pawned

Performing opening and closing store procedures

Supervising and coaching store Team Members

Requirements

The ideal candidate will possess an engaging personality, solid leadership, strong negotiation talents, and the ability to read and manage customer needs. You should also be highly organized and detail-oriented, with excellent judgment as well as strong time-management and prioritization skills. It is also important you display excellent communication and interpersonal skills, as well as the ability to build solid ongoing customer relationships.

Additional requirements include

High school diploma or GED

Minimum 1 year of supervisor, key holder, shift lead, team lead, or manager experience

Able to pass a criminal background check and drug test

Valid driver’s license and auto insurance

Adhere to all Company policies, procedures, and regulations

Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus

Sales background, a plus

Bilingual, a plus

We are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we’ll provide development and career paths to enhance your skills in a fun and fast‑paced environment. We offer competitive pay, generous bonus potential from day one, and great benefits! We are committed to fostering an environment that values belonging and development for all. This commitment includes providing equal access to, and participation in, employment opportunities, programs, and services without regard to race, creed, religion, color, national origin, disability, gender, sexual orientation, gender identity, veteran status, or age.

Headquartered in Austin, TX, EZCORP is traded on the NASDAQ stock market under the symbol EZPW and is a member of the S&P 1000 Index and NASDAQ Composite Index.

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Worksite address

hammond, IN, 46320, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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