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Job description
EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit
Company: Retina Institute of Virginia
Job Title: Clinic Supervisor
Department: Ophthalmology
Location: Richmond, VA and requires travel to all satellite locations. We pay mileage and time worked for travel!
Pay: $29-36/hr DOE - Retinal experience required
Perks:
Full Benefits Package - Medical, Vision, Dental and Life Insurance
401k + Employer Matching
Paid Time Off (PTO) and Paid Holidays
Paid Maternity Leave
Competitive Base Pay
Employee Discounts
Hours:
Full Time
Our clinic is open Monday-Friday 7am-6:00pm You may need to work a little earlier and/or later as needed
SUMMARY
A Clinic Supervisor is a highly engaged leader that possess a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal oriented.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Execute day-to-day operations of the office by ensuring the following is completed:
Employee scheduling, weekly meetings, report generation, inventory assessment, supply ordering, employee training and other duties as assigned or needed within the office
Provide guidance on optical equipment usage, proper medical chart handling, insurance, and billing, frame and contact lens selection, policies and procedures, and computer software
Compile operational reports to gain a strong insight into the business and how to direct the team on what needs to be done to fix focus areas
Lead the office by guiding them to success through focused support and coaching
Enhance processes and workflow by taking initiative to build action plans to increase the efficiency and profitability of the office
Collaborate with Clinic Manager and HR on employee relations and recruitment needs
Collaborate with other Clinic Supervisors and Managers to develop creative approaches to areas of improvement
Actively engage in constructive conversations with employees to help address improvement areas and formulate follow-up actions
Actively train employees on how to provide a world-class patient experience
Act as the liaison between employees and the Clinic Manager and Corporate
Motivate employees by remaining positive and communicating any changes or news in a supportive and constructive way
Ensure the office and employees are always compliant with HIPAA
Other duties as assigned
QUALIFICATIONS
Ability to interact with all levels of employees in a courteous, professional manner at all times
Exhibit fair and compassionate leadership
Desire to gain industry knowledge and training
Demonstrates initiative in accomplishing practice goals
Consistently creating a positive work environment by being team-oriented and patient-focused
Reliable transportation that would allow employee to go to multiple work locations with minimal notice when applicable
Commitment to work over 40 hours to meet the needs of the business
Ability to work weekends when applicable
EDUCATION AND/OR EXPERIENCE
Minimum Required: High school diploma or GED equivalent
Minimum Required: Two years of healthcare management experience
LICENSES AND CREDENTIALS
Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification preferred. Retinal experience strongly preferred.
SYSTEMS AND TECHNOLOGY
Proficient in Microsoft Excel, Word, PowerPoint, Outlook
PHYSICAL** REQUIREMENTS**
This role requires a variety ofphysicalactivities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required100% of the time. Occasional driving or climbing may also be necessary.
If you need assistance with this application, please contact . Please do not contact the office directly – only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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Worksite address
richmond, VA, 23214, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.