About this opportunity
Insight Global lists this Retiree Advocate II opportunity in mt laurel, New Jersey. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Description
nInsight Global is assisting a care navigation client of ours who assists Medicare/Medicaid members in navigating their benefits offerings. In this role, you’ll work alongside
ncolleagues who are experts in the group retiree healthcare market, Medicare health benefits for individuals, health navigation and advocacy services, and who truly care about making a difference in the industry and in members’ lives.
n• Fully versed in assisting members with any issues/concerns.
n• Assist Team Leads with Projects/Eligibility/Billing.
n• Answer member phone calls.
n• Handle member plan selections.
n• Attend Team/Division Meetings.
n• Able to handle most retiree calls with little to no support from management.
n• Fully versed in all our products, processes, and procedures.
nWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
nSkills and Requirements
n• High School Diploma or Equivalent
n• 1+ Year of Customer Service Experience • Life and Health License
n• AHIP Training and Certificate
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.