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Job description
Revenue Cycle Representative II
Looking for a career where you love what you do and who you do it with? You're in the right place. Healthcare here is different – we're locally owned and led by our physicians, and all decisions are always made right here in Central Iowa. By working at The Iowa Clinic, you'll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we're committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place. Think you've got what it takes to join our TIC team? Keep reading…
A day in the life… Wondering what a day in the life of Revenue Cycle Representative II at The Iowa Clinic might look like?
Follow up on denied, underpaid, and pending claims through payer websites, phone calls, and internal systems.
Investigate and resolve claim denials by submitting corrected claims, reconsiderations, appeals, and supporting documentation.
Review complex claim issues and analyze medical records, payer guidelines, charges, and diagnoses to support accurate reimbursement.
Submit medical records and additional documentation to payers as needed for claim adjudication.
Manage multiple work queues, payer plans, and denial types while meeting productivity and quality standards.
Monitor payer and industry updates and communicate relevant changes to the team.
Ensure compliance with coding guidelines, payer requirements, and patient confidentiality standards.
Collaborate with team members and leadership to support operational goals, workflow efficiency, and denial resolution efforts.
Assist with overall denial management workload and contribute to a positive, professional work environment.
This job might be for you if…
Education: High school diploma or equivalent
Qualifications
Minimum 2 years of experience working in a medical office or billing environment with medical billing, denials and insurance collections required.
Previous experience working in a medical office and a working knowledge of revenue cycle and payer denial practices.
Awareness of medical terminology required.
Bonus points if…
CPC Preferred
Exposure to different types of insurance programs preferred.
What's in it for you
One of the best 401(k) programs in central Iowa, including employer match and profit sharing
Employee incentives to share in the Clinic's success
Generous PTO accruals and paid holidays
Health, dental and vision insurance
Quarterly volunteer opportunities through a variety of local nonprofits
Training and development programs
Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on
Monthly departmental celebrations, jeans days and clinic-wide competitions
Employee rewards and recognition program
Health and wellness program with up to $350/year in incentives
Employee feedback surveys
All employee meetings, team huddles and transparent communication
Worksite address
west des moines, IA, 50265, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.