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Job description
Overview
nStreamline Claims. Ensure Accuracy. Support Quality Care.
nnWe are seeking a detail-oriented and highly organized Revenue Cycle Specialist to support our billing operations through timely processing of Government and Commercial claims. This role plays a vital part in maintaining accurate medical records, identifying payer trends, and ensuring billing compliance across all areas of the revenue cycle. The ideal candidate will have experience in home health or hospice billing, with a strong understanding of payer systems and reimbursement processes.
nnnKey Responsibilities:
n Process assigned Medicare, Medicaid, and/or Commercial claims and payments accurately and within payer timelines.
Track daily documentation for physician orders and signatures.
Notify administration of missing documents and maintain patient medical records.
Maintain required logs, rosters, and documentation records.
Identify payer behavior trends and report unexpected patterns to the Revenue Cycle Manager.
Participate in quality improvement activities related to billing performance.
Communicate professionally with field staff regarding documentation and unbilled revenue.
Follow up on outstanding billing items and understand clearinghouse edits and electronic billing rejections.
Review and interpret Explanation of Benefits (EOBs) to determine next steps in payment posting or appeals.
n nAbout You
nSkills and Qualifications:
n Excellent troubleshooting and problem-solving skills.
Strong understanding of revenue cycle operations and medical billing workflows.
Comfortable managing a high volume of claims in a metrics-driven environment.
Ability to work with confidential data and maintain accuracy in data entry.
Capable of working independently and collaborating with cross-functional teams.
Skilled at using multiple computer applications and clearinghouse platforms.
Familiarity with payer guidelines, filing limits, and billing edits.
Strong verbal and written communication skills for engaging with clinical staff.
Flexible and responsive to departmental and organizational needs.
n nEducation and Experience:
n Must be at least 18 years old with a high school diploma or GED.
Minimum of 2 years of experience in Home Health or Hospice billing required.
n nTechnical Requirements:
n Advanced Microsoft Office skills, including basic to advanced Excel capabilities.
Experience with Homecare HomeBase preferred.
Experience with billing tools such as DDE, E-solutions, Waystar, and/or Nthrive is a plus.
n nWe Offer
nBenefits for All Associates (Full-Time, Part-Time & Per Diem):
n Competitive Pay
401(k) with Company Match
Career Advancement Opportunities
National & Local Recognition Programs
Teammate Assistance Fund
n n nAdditional Full-Time Benefits:
n Medical, Dental, Vision Insurance
Mileage Reimbursement or Fleet Vehicle Program
Generous Paid Time Off + 7 Paid Holidays
Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
Free Continuing Education Units (CEUs)
Company-paid Life & Long-Term Disability Insurance
Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
n nnnApply now to be part of a team that delivers care with integrity.
nLegalese
n This is a safety-sensitive position
Employee must meet minimum requirements to be eligible for benefits
Where applicable, employee must meet state specific requirements
We are proud to be an EEO employer
We maintain a drug-free workplace
n nLocation
Gentiva HospicenOur Company
nnnAt Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.
nnOur place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.
nnOur nationwide reach is powered by a family of trusted brands that include:
n Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
Home health care: Heartland Home Health
Advanced illness management: Illumia Health
n nnWith corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.
Worksite address
mooresville, NC, 28115, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.