About this opportunity
Rick Erwins Dining Group lists this Rick Erwin Dining Group-General Manager opportunity in greenville, South Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
The General Manager for the Rick Erwin Dining Group should build relationships with our team and our guest to deliver a memorable dining experience. The General Manager focuses on elegant service, cleanliness, sanitation and running a smooth operation in an excellent manner. The General Manager focuses on hiring and developing quality employees to deliver the expectation on polished and elegant style of service. The General Manager builds sales and profits through their behavior, delivering on promises to our Team, Guest, Vendors, and our community. The General Manager manages costs, develops the team and maintains accountability for achieving success in these areas. The General Manager should deliver the above description through the Rick Erwin Dining Group Core Values listed below.
nREDG Core Values
nEthics of Management
nnRespect for each employee
nMutual respect among employees
nProcedural fairness
nTransparency and honesty in professional relationships; Trust is always present
n nCommitment to Excellence
nnKnowing what excellence looks like for every task
nMaking excellence a habit in the workplace
nSame attitude every day displayed by workforce
nCreating guest oriented service experience - creating memorable experiences
nCreating employee oriented development - service knowledge
n nCommitment to Service Standards
nnStaffing expectations established and followed
nScheduling expectations established and followed
nManager expectations are clear and fair
nSteps of Service are identified, trained, and followed
nLarge Party Format is a non-negotiable because it works
n nCommitment to Problem Solving
nnEliminate attitude of indifference (67% of customers leave because of an attitude of indifference)
nEmpower employees to immediately solve guest problems (Customers judge the quality of a business by the responsiveness of the first person with whom they are in contact)
nDebrief the cause of the problem later without blame or criticism
nTeach / retrain when necessary
n nCommitment to the Development of Staff
nnOrientation is the most important day - it sets company expectations
nCreate a culture that is employee centered; evidenced through the development of people and creating a pathway for growth
nCreate an atmosphere in which people enjoy working
nCreate a work environment of teamwork so the needs of the guest are exceeded
nPerformance Appraisal System - commitment to providing performance feedback to employees
nHuman Capital Review - commitment to developing bench strength; identification of future talent
n nCommitment to Innovation and Creativity
nnDedication to highest quality center-of-plate
nProper seasonality of menus
nLeadership is educated on new menu trends and guest expectations
n
Worksite address
greenville, SC, 29610, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.