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Rumpke Waste & Recycling

Risk and Claims Manager

cincinnati, OH

Check who can apply and the requirements below before continuing.

About this opportunity

Rumpke Waste & Recycling lists this Risk and Claims Manager opportunity in cincinnati, Ohio. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Corporate Campus | Corporate HQ

3990 Generation Dr

Cincinnati, OH 45251, USA

Description

Rumpke is a family-owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people.

When you join Rumpke, you’ll be part of a team providing essential services to millions of residents, businesses, and neighborhoods. You will enjoy competitive pay and comprehensive benefits, including health, dental, vision, matching 401(k), life insurance, paid vacation, and more.

This is your opportunity to make a difference for you and your family. Come join our team!

The Risk and Claims Manager is responsible for the oversight and activities of a team of claims professionals in our Loss Control department. This position will also be responsible for monitoring and analyzing company and industry-wide trends related to claims frequency to find ways to reduce risk exposure for the business. This position is full-time, in-person, at our corporate headquarters with occasional trips to our other locations.

Responsibilities of Position:

Responsible for the overall planning, development, direction, and administration of claims handling

Manage the claims team to ensure claims are progressing appropriately and in a timely manner

Provide technical guidance and direction to team members

Offer expert advice to team members on complex claim file management and extend settlement authority following comprehensive reviews. Submit recommendations to Assistant General Counsel for Claims and Litigation on cases exceeding personal authority

Review complex and high-exposure claims, provide expert guidance on resolution strategies, and exercise settlement authority within approved limits. Present recommendations to the Assistant General Counsel – Claims & Litigation for matters exceeding assigned authority

Support business continuity and catastrophe response planning for large-scale or catastrophic loss events, including coordination with TPAs and consulting experts

Analyze historical claim data and trends, both company and industry-wide, to develop and present actionable risk-reduction recommendations to leadership

Utilize databases and dashboards to evaluate trends in the claims handling process and opportunities for improvement

Assist with the development and recommendation for implementation of loss control policies and procedures

Partner with corporate and regional safety, operations, and HR teams to design, implement, and measure loss-control programs, safety policies, training, and corrective actions

Monitor the safety databases for opportunities to improve data collection and workflow and work with IT team to address performance issues with databases

Perform other duties as assigned

Supervisory Responsibility:

This position will manage1-5 employees

This position will not oversee and direct other managers

Skills & Abilities Needed for Position:

Exceptional customer service skills to be able to communicate effectively and professionally

Must have excellent written and verbal communication skills

Strong analytical and reporting skills

Proven leadership, development, and team management skills

Excellent organizational and time management skills with strong attention to detail

Proficiency in using databases such as Power-BI

Experience & Knowledge Needed for Position:

10 years of experience in commercial auto property damage and bodily injury claims is required

A minimum of 5 years direct claim team management experience is required

Substantial experience with insurance principles, practices, and terminology of loss reduction and loss control, as well as claims management, claims adjusting, reserving, and subrogation

Bachelor’s degree in Business Administration, Risk Management and Insurance, Finance, or a related field

Physical Requirements in a Regular Workday:

Occasionally lifting/carrying a max of 10 lbs

Rarely pushing/pulling a max of 10 lbs

Continuously sitting

Rarely standing/walking

Additional Working Conditions/Aspects:

Ability to travel between offices, as required

Ability to work flexible hours; expected to work nights and weekends as needed

Ability to work overtime, weekends, and/or holidays

Legally eligible to work in the United States

Valid driver’s license (if applicable)

Must successfully complete pre-employment testing

Must be able to read and speak the English language

This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties, and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish an employment contract and is subject to change at the discretion of the company.

Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke’s policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Education

Required

Bachelors or better in Relevant field.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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Worksite address

cincinnati, OH, 45208, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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