About this opportunity
Resource Management Systems, Inc. lists this RMS Assistant Regional Manager opportunity in virginia, Illinois. Review the employer’s description below for duties, qualifications and application requirements.
Job description
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RMS Assistant Regional Manager
Full Time AUGUSTA SPRINGS, Augusta Springs, VA, US
30+ days ago Requisition ID: 1088
Salary Range: $24.00 To $25.00 Hourly
Job Title: AssistantRegionalManager(with Dispatching Responsibilities)
Department: Operations
Reports To: Regional Manager
Job Type: Full-Time
Position Overview
The AssistantRegional Manager(ARM) supports the Regional Manager in the day-to-day operationaloversightofanassignedregion.Thisrolefocusesonexecution,coordination, monitoring, and follow-through on regional operational tasks to ensure continuity of service, compliance, and performance standards. The ARM acts as an extension of the Regional Manager and may assume delegated responsibilities in the Regional Manager's absence.
Key ResponsibilitiesOperationalSupport&Oversight
SupporttheRegional Managerindailyoperationalactivitiesacrossthe assigned region
Assistwithensuringallroutes,drivers,andvehiclesareoperationalandproperly assigned
Monitordailyscheduledvs.performedtripsandescalateissuesto theRegional Manager
Verifyroutesarestartedasscheduledandensureservicecontinuity
Assistwithoffsitevisits,spotchecks,anddriverinspectionsasdirected
Safety, Compliance & Risk Management
Assist the Regional Manager and Risk Manager with accident reporting, documentation, and follow-up
Support retrieval of video footage, incident reports, and required documentation
Assist in monitoring the current camera systems as it relates to safety alerts and inbox itemsandclearingassigned issues in a timely manner Review wheelchair securementphotosandcompliancedocumentationasassigned
Participate in audits, inspections, and compliance reviews as needed.
Assist with Drug & Alcohol Program compliance as delegated
Scheduling,Timekeeping&PayrollSupport
Assistwith maintainingdriverschedulesandbalancinghoursevenly
Verifypreviousdaytimecardsarecomplete,accurate,andclockedoutproperly
Identifytimecarddiscrepancies,missedpunches,orunassignedtimeandnotifythe RegionalManager
Supportovertimemonitoringbyidentifyingtrendsandcontributingfactors
VerifybreaktimesandcommutetimeusagealignwithRMSpolicy
ConfirmdriversassignedtoroutesareproperlyclockedinandoutinADP
Fleet & Asset Coordination
Assistwithensuringvehiclesarereturnedtoservicepromptlybycoordinatingwith maintenancevendors
Support monitoring of van camera functionality, GPS data, and driver-to-vehicle assignments
AssistwithfuelcardadministrationunderRegionalManagerdirection
Helptrackissueduniforms,phones,andequipmentforregionalstaff
Employee Support & Administration
Assistwithonboardingtasksasdelegated(uniforms,systemaccess,devicesetup)
Support employee file maintenance and documentation accuracy
Participateinstaffmeetings,teamcheck-ins,andmorale-buildingactivities
Serveasapointofcontactfordrivers,dispatchers,andschedulerswhenescalated
Communication & Customer Relations
Assistwith respondingto customerand agency inquiries and complaints within requiredtimelines
EscalateunresolvedorsensitiveissuestotheRegionalManagerpromptly
Support communication with Regional Commissions and internal RMS departments
Promote professionalism, responsiveness, and positive relationships within the region
Reporting & Documentation
Assistwithpreparationofmileage,hours,andoperationalperformancereports
Helpmaintainorganizedandaccurateshared-drivefilestructures
Ensuredocumentationisstoredcorrectlyandupdatedasrequired
SupportKPItrackingandreportingefforts
Special Projects & Coverage
SupportcompanywideorregionalprojectsassignedbytheRegionalManageror uppermanagement
Serve as acting Regional Manager when delegated or during absences, within defined authority limits
Experienceintransportationoperations,dispatch,ormanagementsupport preferred
Strong organizational and follow-through skills
Ability to manage multiple priorities in a fast-paced environment
Effectivecommunicationandproblem-solvingskills
Proficiency with RMS systems including ADP (HRIS), current camera systems located in vans, current routing systems, and shared file platforms (or ability to learn quickly)
PerformanceExpectations
Demonstratesreliability,responsiveness,andattentiontodetail
Proactivelyidentifiesoperationalissuesandescalatesappropriately
SupportsRegional ManagergoalsandreinforcesRMSpoliciesandstandards
Maintains professionalism and accountability in all interactions
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Worksite address
virginia, IL, 62691, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.