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Job description
Job Overview
As a Care Manager you will serve as the hub of your patient’s case management and care plan. You assure quality through the continuum of care, collaborate with members of the care team, implement the plan of care and transition strategies, and focus on achieving the best possible patient outcomes. You manage coordination of patient, family, and staff communication and education, ensuring appropriate length of stay, efficient resource utilization, and patient safety.
Responsibilities
Develop individualized care plans, including prioritized goals, that consider the patient’s and caregivers’ goals, preferences, and desired level of involvement.
Make outbound calls to assess patient’s current health status.
Identify gaps or barriers in treatment plans.
Coordinate care for members and make referrals to outside sources.
Ensure members discharged from hospital or emergency department receive necessary services and resources, including medication reconciliation.
Triage symptom‑based calls per approved protocols for a wide range of patients.
Enroll patients and manage alerts for various home monitoring programs.
Provide approved general health information and guidance to public callers from approved sources by assessing needs of the caller.
Document all workflows in EPIC system for purposes of tracking and quality assessment.
Provide patient education to assist with self‑management of wellness and disease.
Educate enrolled members on chronic and acute disease processes.
Interact with LCMC Health care partners, leadership and/or physicians to discuss clinical questions, concerns, strategies, and care plans to achieve quality and cost management objectives.
Demonstrate energy, excitement, and a passion for quality work.
Shift
Days (United States of America)
Qualifications
Current nursing license to practice in Louisiana as defined by the Louisiana State Board of Nursing.
Minimum 2 years of professional nursing or care management experience.
Equal Opportunity Statement
LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
Related Information
The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.