About this opportunity
CoachUSA lists this Road Supervisor - DOT (Paramus, NJ) opportunity in paramus, New Jersey. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Road Supervisor (w/CDL)
Full Time
Location: Hudson Link Paramus
Compensation: Annual Salary: $62,989.00
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Job Summary:
The Road Supervisor is responsible for overseeing daily field operations to ensure the safe, efficient, and reliable delivery of transportation services. This position provides direct supervision and support to drivers, monitors route performance, responds to accidents and service disruptions, and ensures compliance with all company policies, safety standards, and Department of Transportation (DOT) regulations. The Road Supervisor serves as the primary field representative for operational issues, customer concerns, and emergency response situations, while promoting a culture of safety, accountability, and exceptional customer service.
Essential Functions:
Monitors daily bus operations to ensure safe, efficient, and on-time service delivery
Conducts field supervision of drivers, routes, schedules, and service performance
Investigates and responds to accidents, incidences, customer complaints and service disruption
Monitor and track bus operations using Computer-Aided Dispatch (CAD) mobile tablet systems to ensure accurate routing, timely service and effective communication
Performs roadside observations and driver evaluations to ensure compliance with company policies, safety standards, and applicable transportation regulations
Assists drivers with route guidance, emergency situations, vehicle breakdowns, detours, weather-related issues, and passenger concerns
Ensures compliance with Department of Transportation (DOT), Federal Motor Carrier Safety Administration (FMCSA), state, and local regulations
Monitors Driver’s work practices and attendance and documents performance issues in accordance with company policies
Coordinates service adjustments, driver coverage, and emergency response actives to maintain uninterrupted service
Communicates operational updates and service issues to dispatch, maintenance, management, drivers, and customers as needed
Reviews and maintains accurate operational records, logs, reports, and incident documentation
Conduct passenger assistance and conflict resolution activities while maintaining a high level of customer service
Physical Requirements:
Ability to work outdoors in varying weather conditions for extended periods
Ability to stand, walk, climb bus steps, bend, and lift up to 25 pounds
Ability to operate company vehicles and travel throughout the service area
Must be able to work a varied schedule
Preferred Qualifications:
High school diploma or equivalent
Previous experience in transportation, transit, school bus, or motor coach operations.
Valid Commercial Driver's License (CDL) with applicable endorsements preferred
Strong knowledge of DOT/FMCSA regulations and transportation safety practices
Excellent communication, customer service, problem-solving, time management, and conflict-resolution skills.
Driving you to a better FUTURE!
Coach USA, would love to discuss your qualifications for this position.
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Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
Worksite address
paramus, NJ, 07652, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.