About this opportunity
Quanta US lists this Robotics Field Service Technician opportunity in kansas city, Missouri. Review the employer’s description below for duties, qualifications and application requirements.
Job description
A global leader in advanced sheet-metal fabrication solutions is expanding its North American service organization to support growing demand for automated bending and robotic systems. Backed by decades of engineering expertise and a strong European manufacturing heritage, the company designs and supports high-precision press brakes, panel benders, and integrated robotic cells used by leading manufacturers across multiple industries. Known for investing deeply in its people, technology, and long-term customer relationships, this organization offers field technicians the opportunity to work with cutting-edge equipment while being part of a highly collaborative, technician-first culture.
The Field Service Technician – Bending & Robotic Systems supports advanced sheet-metal fabrication equipment, including press brakes, panel benders, and integrated robotic bending cells. This is a newly created role designed to support the company’s expanding robotic automation footprint in North America. This technician will serve as a hands-on technical expert in the field, supporting customers through installations, troubleshooting, preventive maintenance, upgrades, and long-term service support.
Key Responsibilities
Field Service & Customer Support
Install, commission, service, and support robotic press brake and panel bender systems at customer sites
Perform mechanical, electrical, pneumatic, and basic robotic troubleshooting on automated bending systems
Diagnose equipment failures, resolve downtime issues, and execute corrective repairs
Perform preventive and predictive maintenance on robotic cells and bending equipment
Support upgrades, retrofits, and legacy equipment in the field
Robotics & Automation Support
Operate industrial robots using teach pendants for manual motion, jogging, point teaching, and frame setup
Troubleshoot robotic I/O, sensors, safety circuits, and interlocks
Read, understand, and modify basic robot programs (logic edits, IF/OR statements, jump labels, minor code changes)
Support robotic safety systems including E-Stops, light curtains, safety zones, and DCS concepts
Work primarily with FANUC and KUKA robots (experience with either is acceptable)
Applications & Process Support
Assist with applications-level support related to bending processes and part flow
Read 2D drawings and understand bend sequencing and forming concepts
Support CAD/CAM-driven workflows where applicable (training provided)
Collaborate with internal teams and factory specialists during complex installations or escalations
Collaboration & Knowledge Sharing
Communicate regularly with remote field teammates to troubleshoot and share best practices
Support internal training efforts and assist customers with operational guidance when needed
Maintain accurate service documentation, time reporting, and field notes
Required Qualifications
Technical Background
2+ years of hands-on experience in field service, maintenance, applications, or automation support
Strong mechanical and electrical aptitude (non-negotiable)
Experience working with industrial robots in a production or service environment
Ability to operate robots via teach pendant (jogging, teaching points, basic edits)
Experience troubleshooting: Electrical systems and schematics, Pneumatics, Sensors, I/O, and safety circuits
Experience supporting CNC or sheet-metal fabrication equipment (press brakes strongly preferred)
Robotics & Controls
Familiarity with FANUC, KUKA, or similar industrial robots
Ability to read and interpret robot programs and modify basic logic
Understanding of robotic safety concepts and integrated machine safety
Professional Skills
Strong customer-facing communication skills; calm and professional under pressure
Self-starter with the ability to work independently in a remote field role
Trustworthy, detail-oriented, and accurate with time and service reporting
Willingness and ability to learn new platforms, equipment, and technologies
Travel & Work Environment
Comfortable with extensive travel (primarily Monday–Friday)
Willingness to support occasional weekend work for installs, trade shows, or critical service needs
Must live within reasonable driving distance of a major airport
Preferred / Nice-to-Have Qualifications
Prior experience running or supporting robotic press brake cells
Exposure to panel benders (training provided; experience rare and not required)
Basic CAD/CAM experience related to sheet-metal processing
Experience in a customer-facing field service role within capital equipment or industrial automation
Compensation & Benefits
Hourly pay with overtime
$90/day per diem when traveling
Medical, dental, and vision insurance (effective 1st of the month following hire)
Company-paid life insurance (up to $50,000)
Company-paid short- and long-term disability
401(k) with company match
Paid Time Off starting at 15 days per year
12 paid holidays
Tools and uniforms provided
Travel expenses paid by the company in advance
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.