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Job description
Roof & Exterior Measurements Subject Matter Expert Consultant (Remote, 3-6 Month Contract)
Full-time
About Nearmap
Property intelligence is reshaping how the world understands the built environment, and Nearmap is driving that. We put powerful aerial imagery, AI-driven analytics, and geospatial tools into the hands of the people who plan, build, insure, and govern the places we all live and work. Our technology turns property uncertainty into decisive action, and our culture brings out the best in the people who build it.
We move fast, we care about craft, and we're proud of what we're building. If you're energized by turning hard problems into real-world impact, we'd love to meet you.
About the Role
Engagement Type - Full time, fully remote consultant; ~6 - 24 month engagement
Nearmap's Roof & Exterior Measurements (REM) program delivers aerial property measurement outputs-roof geometry, wall dimensions, window/door counts and measurement, and material classification-to insurance carriers, restoration contractors, and estimating platforms. As we scale toward broader carrier and commercial deployment, we are seeking a seasoned industry practitioner to serve as a full-time Subject Matter Expert (SME) Consultant embedded within the REM product team.
This role is a critical bridge between deep industry knowledge and product execution. The SME Consultant will inform us how we define measurement standards, evaluate output quality, shape process flows, and position our capabilities relative to the market. You will work directly with the VP of Product and product team as well as cross-functional leads spanning Engineering, Operations, and Go-to-Market.
The REM program is in active commercial scale-up, with a rapidly growing pipeline of major carrier and platform partnerships. This role will be embedded within a dedicated REM pod structure alongside Product Managers, Engineering, QA, and an Operations Lead — focused on delivering high-quality, carrier-grade measurement outputs at scale.
The SME Consultant will have direct and ongoing access to the VP of Product, program leadership, and carrier stakeholders. This is a high-impact role with significant influence over product direction, quality standards, and market positioning at a critical stage of program growth.
What You'll Do
Product & Measurement Standards:
Serve as the internal authority on industry-standard roof and exterior measurement definitions and best practices, including pitch, facetarea, ridge/hip/valley/eave lengths, wallheights,window/doorplacementand counts.
Define and document measurement acceptance criteria aligned to carrierandcontractor usecases for Verisk andCotalityestimatingsolutions-what constitutes a "good" REM output vs. a defect.
Partner with Engineering and QA to translate measurement standards into test cases, QC/QA practices that can inform operations standards andtraining materials.
Provide expertreviewof photogrammetric and AI model outputs for accuracy, edge-case handling (complex rooflines, dormers, mansards, low-slope, multi-story), and completeness.
Advise onaerial, oblique, and supplemental imagery use in measurement workflows-including source imagery strengths/limitationsrelativeto field verification standards.
Guide REM output design and formatting for seamless delivery into Verisk Xactimate (ESX) andCotality/Symbilityworkflows– roof block usage and conversion,field mapping, unit conventions, and estimating line-item alignment.
Adviseoncarrier intake processes, adjuster workflows, claim file structures, and the downstream impact of measurement data on estimate accuracy and settlement speed.
Identifygaps between current REM outputs and what carriers/adjusters need in practice; translate those gaps into prioritized product requirementsin partnership with functionality and operational product manager.
Serve as a resource to Sales and GTM during carrier evaluations, POCs, and onboarding-providing credibility and technical depth in customer-facing conversations.
Industry Practices & Technology Trends
Maintaindeepandcurrent knowledge of industrymethodsand technologiesemployedto solveforaccurateexterior measurements,confidence invarious imagery source options, Quality practices driving tomeasurementaccuracy standardsand carrier integrations.
Feed insightsongaps and differentiators into roadmap prioritization andpositioning
Adviseon measurement methodologiesused in industryto help drive use and focus ofNearmapimagery in most effective ways
Process Flow & Operational Design
Map and critique end-to-end order flows from carrier submission through analyst QA through output delivery-identifyingfailure modes, SLA risk, and efficiency opportunities.
Contribute to analyst training standards and QC/QAstrategylists in collaboration with theProduct,Operations Lead and vendor management teams.
Participate in anddefinemeasurement quality and workflow readiness assessmentsat scale
Supportanalyst/vendor performance reviews by evaluating output samples and providing structured feedback on accuracy, consistency, and compliance with defined standards.
Required Experience
5+ years working directly with Verisk Xactimate and/orCotality/Symbilityplatforms in a professional capacity as an estimator, platform SME,trainer,product manager, or technical consultant.
Deep understanding ofresidential and commercialproperty insuranceclaimworkflows — fromFirst Notice of Loss (FNOL)through estimate creation, supplement, and settlement — with specificexpertisein roofing and exterior.
Hands-on experience interpreting or producing roof measurement reportsfrom third party suppliers;ability to evaluate output quality against field conditions.
Familiarity with aerial and oblique imagery and how it is usedinleadingto estimatecreationand othercommercialuse cases
Experience working with or for insurance carriers, large TPAs, or restoration contractors at a technical/operational level.
Preferred Experience
Firsthand experience building,operating, or QA-reviewing a roof/exterior measurement product or service.
Familiarity with industry measurement methodologies, data output formats, and how carriers consume and integrate third-party measurement data
Experience defining product requirements or QA standards in a technology or SaaS environment.
Familiarity with Xactimate ESX file formats, field/line-item conventions, andindustry-standardcarrier estimating guidelinesfor residential and commercial
Experience training or managing offshore or distributed analyst teams performing measurement or estimate review work.
Background in structural assessment, roofing contracting, field adjusting, or building sciences a plus.
Skills & Attributes
Ability tooperateat the intersection of deep domainexpertiseand practical product execution — translating field knowledge into testable requirements and QA standards.
Excellent written and verbal communication; able to present findings to executive andcarrieraudiences with clarity and credibility.
Structuredthinker whocan decompose complexmeasurementsor process problems into root causes and actionable recommendations.
Collaborative; comfortable working cross-functionally with Engineering, Operations, GTM, and external vendor partners.
High standardsfor output quality and attention to detail — you notice when something is off and know how to articulate why it matters.
Self-directed; able to manage ambiguity andoperateeffectively in a fast-moving program environment.
Why you'll love working at Nearmap:
We move fast and work smart; often wearing multiple hats. We adapted to remote working with ease and are continually looking at ways to improve. We’re proud of our inclusive, supportive culture, and maintain a safe environment where everyone feels a sense of belonging and can be themselves.
In addition to your annual leave, Nearmap offers:
4 extra "YOU" days off each year—take a break, no questions asked!
Company-sponsored volunteering days to give back.
Generous parental leave policies for growing families.
Work from Overseas Policy - explore the world in the approved list of citieswhile you work!
Discounted Private Health Insurance plans.
Monthly wellbeing and technology allowance.
Job Location
#J-18808-Ljbffr
Worksite address
lehi, UT, 84043, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.