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Chinatown Community Dev Center

Roving Assistant Manager

san francisco, CA

Check who can apply and the requirements below before continuing.

About this opportunity

Chinatown Community Dev Center lists this Roving Assistant Manager opportunity in san francisco, California. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Job Summary : The Roving Assistant Manager assists the Property Supervisor in managing all aspects of daily building operations at properties assigned to within the CCDC portfolio. The responsibilities include office management, administrative paperwork, responding to general inquiries from residents, and resolving resident problems. The ideal candidate is a team player with strong interpersonal, customer services, and organizational skills who pays attention to detail. The person must be able to work independently in fast-paced environments.

Status: Full-time, Nonexempt, Regular

Location: San Francisco neighborhoods

Hours: Onsite, Monday through Friday, 9:00 a.m. - 5:30 p.m.

Salary: $28.72 - $30.23 per hour; Comprehensive benefits

The Organization: A private non-profit founded in 1977, Chinatown Community Development Center believes in a comprehensive vision of community. We own and/or manage approximately 36 affordable housing buildings serving over 4,500 low-income seniors, single adults, formerly homeless adults, and families of diverse ethnic and cultural backgrounds in San Francisco's Chinatown, Tenderloin, Western Addition, and Polk Gulch neighborhoods. We also build housing, develop grassroots leadership, and engage low-income residents and youth. Our employees are passionate about the mission; thrive in a family organizational culture; and embody values of empowerment, teamwork, and compassion. Chinatown CDC serves a diverse population and is committed to hiring practices that provide culturally competent services. We encourage people of color to apply.

What You Will Do

Property Management

Support the Property Supervisor and Manager with the overall operation of building(s)

Use Yardi to print reports and enter re-certification information

Create and maintain tenant files, applicant waiting list, and transfer list

Assist with paperwork for housing application and rent collection process

Assist with bank deposits

Assist with processing applications, move-ins, move-outs, and certifications

Assist the Property Supervisor and Manager with compiling and completing tenant information for monthly and annual summary reports, such as Vacancy Report, PSR, and other reports

Responsible for managing the building when the Property Manager is off-site

Float to different properties within CCDC portfolios as needed

Be the backup for Property Managers when they are off-site as needed

Tenant Relations Educate residents about and enforce compliance with regulations, lease provisions, and house rules

Address tenant requests/disputes and respond to building emergencies

Assist tenants and perform other duties as required for successful operation of building

Forward any reasonable accommodation requests and fair housing complaint in a timely fashion to 504 Coordinator

Office Management Process applications, photocopying, faxing, and filing

Process invoices and send to Property Manager and/or Property Supervisor as needed for approval

Process daily mail and screen incoming phone calls

Order office supplies, fill out maintenance work orders, and distribute memos and notices

Maintain orderliness of front entrance, lobby, and adjoining rooms/areas

Other Embody organization values (respect & compassion, empowerment, teamwork)

Contribute to a safe and pleasant work environment

Follow policies, procedures, and safe work practices

Other duties as assigned

What You Bring Pleasant and professional manner with calm disposition

Ability to work with people of diverse social, economic, and ethnic backgrounds

Ability to work independently and exercise own judgment in problem-solving

Good written and verbal communication skills

Ability to adjust to changing situations and work under pressure

Excellent interpersonal and organizational skills

Working knowledge of Microsoft Windows, Word, Excel, Outlook, Yardi Voyage or other property management software

Education and Experience (Minimum Qualifications) High School Diploma or GED equivalent

Two (2) year prior experience in residential property management

Detail-oriented with experience processing paperwork

Sensitivity to issues facing low-income, disabled, and elderly populations

Preferred Qualifications Familiarity/prior experience with low-income/affordable residential property management

Prior experience YARDI Voyager

Experience in Affordable Housing

Prior experience with Recertification and vacancy processing

Bilingual in Cantonese/Spanish

EQUAL OPPORTUNITY EMPLOYER

Chinatown Community Development Center (CCDC) is an equal opportunity employer. We are committed to building a diverse and inclusive workplace and do not discriminate on the basis of race (includes hairstyle and hair texture), color, religion (includes dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding or related medical condition and reproductive health decision making), national origin (includes language restrictions), ancestry, citizenship, disability, medical condition (cancer or genetic characteristic), genetic information or characteristic, marital status, sexual orientation, gender identity or expression, veteran or military status, or participation in an EEO protected activity or any other characteristic protected by federal, state, or local law.

SAN FRANCISCO FAIR CHANCE ORDINANCE

All final candidates will undergo a background check. For certain positions this will include a fingerprint check. Qualified applicants with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

Worksite address

san francisco, CA, 94199, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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