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Job description
Ryan White Case Manager, School of Medicine
Virginia Commonwealth University (VCU) School of Medicine is a premier academic medical center located in the heart of Richmond. Accounting for almost half of VCU's sponsored research, the School of Medicine is internationally recognized for patient care and education. VCU is an equal opportunity employer.
The Ryan White Case Manager has the objective of providing coordination, guidance, and assistance to improve access to and retention of needed medical and support services, and to mitigate and eliminate barriers to HIV care. The Case Manager provides comprehensive case management services to all Ryan White Eligible clients living with HIV seen at the VCU Infectious Diseases Clinic by performing assessments of the needs of referred clients and managing the care plan created.
Core responsibilities include:
Case Management (70%): Screen for initial eligibility for the Ryan White grant program and annual renewals. Provide direct social work/case management services to clients living with HIV/AIDS and their families in accordance with their medical diagnosis, psychosocial, social, and financial needs. Formulate a plan of care with multidisciplinary teams to incorporate the physical, spiritual, and psychosocial aspects of the individual/family to promote optimal levels of wellness.
Data Entry (15%): Collect data and enter CAREWare data system in accordance with the time frame as stated in the CAREWare Data System Policies and Procedures, as set forth by the Data Manager. Ensure accurate information into the EPIC, the electronic medical record.
Quality Management (5%): Participate as required in Quality Management and Quality Improvement activities.
Other Duties as Assigned (7%): Attend any supervisor-required meetings, trainings, and competencies. Attend one community event annually.
Professional Development/Continuing Education (3%): Attend or complete at least one pre-approved professional development/continuing education activity through the VCU Ryan White Programs Continuing Education (CE) Professional Development Policy.
Minimum qualifications include:
3 years of Case Management experience in a healthcare delivery system
Knowledge of Medicare, Medicaid, and other state or federally funded assistance programs for eligible individuals
Knowledge of HIPAA and ability to implement privacy and confidentiality practices
Excellent customer service and interpersonal skills
Excellent time management and organizational skills
Ability to demonstrate superior teamwork behaviors
Ability to work independently
Proficient in MS Office and data entry programs
Sensitive to confidential health information and HIV/AIDS related issues and controversies
Outstanding communication skills, oral and written
Demonstrated ability to work in and foster an environment of respect, professionalism and civility with a population of faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a staff member at VCU.
Salary range: $45,000-65,000 (commensurate with experience)
Benefits: All full-time university staff are eligible for VCU's robust benefits package that includes comprehensive health benefits, paid annual and holiday leave granted up front, generous tuition benefits, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more.
Position will remain open until filled. This is a restricted position with no set end date and continued employment is dependent upon project need, availability of funding, and performance.
Contact Name: Jewel Jefferson
Contact Email:
Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse workforce. Equal Opportunity Employer
Worksite address
richmond, VA, 23214, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.