About this opportunity
Icertis lists this SaaS Product Implementation Program Manager - Public Sector opportunity in reston, Virginia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
At Icertis, we are revolutionizing how United States federal agencies and government organizations manage their most important contracts—spanning defense, healthcare, public safety, and more.
Join our public sector team and help drive technological transformation for the US government and Federal agencies where your work will make a direct impact on national operations. Discover more about Icertis public sector solutions here.
Responsibilities
Lead and manage complex, multi-year SaaS implementation projects for Federal clients.
Ensure timely, high-quality program execution across planning, delivery, and customer success phases.
Bring structured, repeatable program methodologies tailored for defense and aerospace implementations.
Act as a key liaison with Federal client stakeholders, understanding and aligning with their program execution models.
Build strong, trust-based relationships with clients, especially within high-security and compliance-driven environments.
Manage cross-functional internal and client-facing teams with a focus on delivery precision and accountability.
Monitor and manage program budgets, risks, and performance KPIs, providing clear communication and escalation when needed.
Drive continuous improvement and post-implementation analysis to improve future delivery cycles.
Qualifications
8+ years of Digital program or project management experience in Federal, GovCon, or Aerospace and Defense
Demonstrated success managing large, complex technology implementations in the Public Sector market
In-depth knowledge of Federal, GovCon, or A&D client program management structures and execution frameworks
Experience working in regulated environments involving ITAR, DFARS, or NIST compliance
Familiarity with AI-powered solutions and ways of working is a must-have
Strong leadership and organizational skills, with the ability to drive disciplined execution
Strong communication skills and experience in client-facing consulting roles
Growth mindset, and ability to adapt and pivot in a fast-changing environment
Bachelor’s degree in engineering, Computer Science, or related field required; PMP or related certification preferred
Our Commitments: Icertis is committed to:
Icertians (employees) and their family's physical, mental and financial health and wellbeing
Turbocharging Icertians careers
Making a social and environmental impact in our communities
Cultivation and advancing a culture of diversity, equity, inclusion and belonging (DEIB) within our company, customers, and suppliers
Generous holidays including the 4th of July week off – paid
Free professional and leadership coaching
Annual personal development allowance
What We Offer
Robust medical (physical & mental vision and dental benefits
Employee assistance program (EAP)
Equity (RSUs) and shared ownership in the company
Generous 401K match
Flexible work environment
Paid maternity and paternity leave
Generous holiday and PTO program
CaaS (coaching as a service)
Annual personal development allowance
7 Days for Humanity – 7 paid volunteer days annually
Global and regional DEIB steering committees, employee resource groups (ERGs)
Global DEIB training programs and guest speakers throughout the year
Salary Range
Min $117,000 - Max $175,000 USD per year
Pay offered will vary based on job-related factors such as location, experience, training, skills, and abilities. In addition to the base salary, an annual bonus and an equity component are included in the compensation package.
This position will be working on US government contracts which require either US Citizens or US Persons (Permanent Residents) depending on the project. Additionally, this role may require the ability to obtain and maintain a US government Top Secret security clearance.
Worksite address
reston, VA, 22090, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.