About this opportunity
RedTech Recruitment lists this SaaS Solutions Director opportunity in new york, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
SaaS Solutions Director
Location: New York – minimum 3 days in office, 2 days remote. Salary range: $150,000 – $200,000 per annum + share options + benefits.
A unique opportunity for an experienced Solutions Director to work within a software house based in New York, focusing on the latter parts of the sales process and helping with the onboarding of new clients. This newly created role is offered within a rapidly growing, highly successful software company where progression opportunities are abundant.
Requirements for Solutions Director
Demonstrable experience leading customer-facing technical teams
Deep understanding of cloud technologies, SaaS ways of working and Enterprise organisations
Extensive experience working at management level within a Solutions Engineering or Pre/Post Technical Sales Engineering or similar technical team within a software organisation
A high academic background, such as a 3.5 GPA or higher, from a highly regarded university
Strong communication skills conveying gravitas, with the ability to manage strong personalities in sales and customer-facing teams
Commercial intelligence and a drive to achieve customer satisfaction
Ability to showcase impact on revenue, churn and customer adoption
Ability to build boilerplate code examples, solution designs, and reference architectures
Knowledge of AI, its role in business and considerations for implementing change
Responsibilities for Solutions Director
Evaluate customer use cases and product integration requirements, offering tailored guidance to help customers achieve success efficiently and identify areas for iterative improvements.
Develop and maintain comprehensive customer-facing API documentation, reference architectures, and other technical resources to support developers effectively.
Act as a technical authority on the platform, assisting the sales team in demonstrating the value of integration solutions to convert prospects into customers.
Create versatile toolkits, APIs, SDKs, and support materials to streamline integration and deliver a more intuitive developer experience.
Work closely with internal sales and support teams to deliver seamless technical integration experiences.
Collaborate with Support and Technical Operations teams to coordinate solutions and quickly resolve any technical issues faced by customers.
Continuously gather and analyse feedback from developers to improve integration workflows, tools, and technical documentation.
What the role offers
The chance to work on a varied and technically challenging role
A fast-growing company with abundant progression opportunities
Excellent remuneration + potentially highly lucrative share options in a company well on its way to success
Applications
If you would like to apply for this unique Solutions Director role, please send your CV to the relevant link!
We are committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by separately emailing
We are an equal opportunity employer and value diversity at RedTech. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.