About this opportunity
Trinnex lists this SaaS Support Engineer — Customer-Driven & Training Lead opportunity in lewiston, Maine. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Trinnex is seeking a technically savvy SaaS Technical Support Analyst to help customers maximize the value of our solutions through responsive technical support, troubleshooting, and issue resolution. You will work closely with Product, Engineering, Sales, and Customer Success to resolve customer challenges, improve the user experience, and drive customer adoption and retention.
In addition to managing support requests, you will contribute to the growth and scalability of our support operations
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Worksite address
lewiston, ME, 04241, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.