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Job description
BronxWorks Central Location For Adult Homeless ServicesBronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences.Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention.The Living Room is the BronxWorks central location for its adult homeless services. BronxWorks operates three 24-hour programs that include a drop-in center, a 50-bed safe haven for chronically street homeless adults, and our borough wide mobile street outreach program. All of the programs provide direct services to street homeless individuals in the Bronx including case management, food, clothing, emergency shelter, referrals to NYC shelters, and permanent housing placement.ResponsibilitiesEnsure the security of the premises and perform access controlPerform regular and frequent foot patrol of the entire facility, per scheduleEnforce facility, BronxWorks, Department of Homeless Services, and other regulatory policies and procedures · Promptly inform appropriate supervisors of problems, concerns, incidentsAct as a role model in maintaining order and promoting safetySupervise and perform client service tasks, including providing information on meals, distributing passes, supporting enforcement of meal timesAct professionally and with empathy towards clients; utilize appropriate de-escalation, crisis intervention, and appropriate incident management skillsRespond promptly and in compliance with established policies and procedures to onsite observed or suspected physical or verbal altercationsRespond promptly and in compliance with established policies and procedures to onsite medical emergenciesRespond promptly and in compliance with established policies and procedures to observed or suspected child abuse and neglectAct as the liaison with police and other emergency servicesAct as designated Fire Safety Coordinator or Fire Guard as neededComplete all required documentation of activities promptly, completely, and in the appropriate format (i.e., written incident report, AWARD or CARES database, etc.)Report on time and prepared for work for all scheduled shifts, gathering and providing information in compliance with policies and proceduresRemain at post until staff for the following shift are present and prepared to assume postParticipate in all trainings and staff meetings · Perform additional duties as assigned by a supervisorQualificationsNew York State Security Guard Registration Card16 Hour On-The-Job Security Guard Training CertificateFirst Aid / CPR Certificate – PreferredHS diploma or GED are preferred but not requiredNew York Fire Department Certificate of Fitness as Fire Guard, Shelters – Preferred.Ability to write a clear and concise incident report.Engaging personality and detailed oriented skills are essential.Strong oral and written communication, time management and organizational skills are necessary.Proficiency in Microsoft Office suite and other standard business technology is required.Must obtain the following within 3 months of hire, and maintain throughout employment:FDNY F80 Fire Safety Coordinator certification, FDNY F-02 Certificate of Fitness for Fire Guard for Shelters, CPR/First Aid, Narcan administration, CPI Training/CertificationPhysical RequirementsAbility to use a computer for prolonged periods.Ability to occasionally lift and/or move up to 10 pounds.Ability to stand, walk, or sit for long periods of time, or climb five flights of stairs, if required to conduct home visits and/or fieldwork.Ability to bend and retrieve objects and/or documents.Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work.BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact
Worksite address
bronx, NY, 10458, US
Who can apply
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