About this opportunity
Green Street Advisors lists this Sales & Account Manager (Self-Storage) opportunity in newport coast, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Sales & Account Manager
We are seeking a driven and relationship-focused Sales & Account Manager to join our team. This is a multi-dimensional role that blends new business development, consultative selling, customer success, and ongoing account management - all within the self-storage and RV parks and campgrounds industries. Our core products are data-driven market intelligence tools that provide operators, investors, and industry professionals with market-centric analysis and actionable insights. Additional offerings include APIs, custom data reports, and a real estate listings platform. The ideal candidate brings direct knowledge of the self-storage sector and can speak credibly to the needs and language of operators, investors, and brokers.
Success in this role requires someone who can open doors, communicate the value of data-driven decision-making, nurture long-term relationships, and ensure customers are supported well beyond the initial sale.
Job Responsibilities
Sales & Business Development
Prospect, qualify, and close new business across target customer segments within the self-storage and RV parks and campgrounds industries
Sell data products, market intelligence subscriptions, API access, and custom data reports tailored to the needs of operators, investors, and industry professionals
Develop and execute outreach strategies to grow the customer base across the full product suite, including listings platform advertising for brokers
Meet or exceed monthly and quarterly revenue targets
Present solutions effectively to a range of stakeholders - from owner-operators and management companies to institutional buyers, brokers, and data-driven investors
Customer Success & Relationship Management
Guide customers through the onboarding process, ensuring a smooth and well-supported experience from contract signing through activation
Serve as the primary point of contact throughout the customer lifecycle, providing a high level of service and responsiveness
Proactively check in with clients post-sale to assess satisfaction, identify upsell opportunities, and resolve any issues
Educate customers on product features, data interpretation, and best practices for leveraging market intelligence to maximize the value of their subscription or engagement
Act as a trusted advisor, offering consultative support rooted in an understanding of the self-storage and RV parks and campgrounds markets
Account Management
Manage and grow an assigned book of accounts, maintaining strong retention and renewal rates
Track account health, engagement, and performance metrics; develop action plans for at-risk accounts
Identify opportunities to expand relationships through additional products, services, or platform features
Maintain accurate and up-to-date records of all customer interactions and pipeline activity in CRM
Collaborate with internal teams (marketing, product, support) to advocate for customer needs and provide feedback
Industry Events & Trade Shows
Represent the brand and product offerings at self-storage industry conferences and trade shows, typically 2-3 major national events per year
Attend regional and local industry events as needed to build relationships, generate leads, and stay current on market trends
Engage prospects and existing accounts at events through booth presence, networking, and presentations, converting event interactions into pipeline opportunities
Provide post-event follow-up and reporting to ensure leads and commitments are captured and acted upon in a timely manner
Candidate Profile
Required
Demonstrated experience in a sales role - ideally combining new business development with account management
Meaningful knowledge of or direct experience within the self-storage industry (operations, investment, brokerage, or related services); familiarity with RV parks and campgrounds is a plus
Strong interpersonal and communication skills; able to build trust and credibility with a variety of stakeholders
Comfort operating in a consultative sales environment with longer relationship cycles
Highly organized with the ability to manage multiple accounts and priorities simultaneously
Proficiency with CRM platforms and general sales tools
Preferred
Prior experience selling data products, SaaS platforms, market intelligence tools, or digital media - particularly in a real estate or commercial property context
Established relationships with self-storage brokers, operators, or investors
Familiarity with APIs and how data integrations work; a general understanding of MCP (Model Context Protocol) layers and automated workflows is a plus
Experience selling to or working alongside commercial real estate professionals, and familiarity with how brokers and buyers use listing platforms
Willingness and ability to travel for industry events; estimated 2-3 national conferences per year plus occasional regional events
What Success Looks Like
Revenue targets are met with a healthy mix of new business and account expansion across the full product suite
Customers feel well-supported throughout their journey - from first contact through renewal - and refer others as a result
Accounts are retained at a high rate due to strong service, engagement, and demonstrated product value
Internal teams benefit from clear customer feedback and insights surfaced through close account relationships
New brokers and advertisers are consistently brought onto the listings platform through proactive outreach and relationship-building
Compensation, Benefits and Work Authorization
In addition to the posted base salary range, this position is eligible for commission and benefits (subject to eligibility requirements) listed here. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.
Green Street will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Company Overview and EEOC/Diversity
Green Street is the leading global provider of actionable commercial Real Assets research, news, data, analytics, and advisory services. For over 40 years, Green Street has delivered unparalleled intelligence and trusted data on the public and private markets, helping investors, banks, lenders, and other industry participants optimize investment and strategic decisions. The firm delivers exclusive market information, conclusion-driven insights, and predictive analytics. Today, Green Street's integrated platform serves more than 4,000 companies across North America, Europe, Australia, and Asia. For more information, please visit
The success of Green Street is directly attributable to the strength of our people. A diverse and inclusive work environment where top talent can thrive, think freely and offer different perspectives makes our insights even stronger. We're building a company culture where differences are celebrated and valued.
Green Street is an Equal Opportunity Employer
Green Street does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Pay Range
USD $60,000.00 - USD $60,000.00 /Yr.
Commission
+ Commission
Incentive Performance Bonus
N/A
Worksite address
newport coast, CA, 92657, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.