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Job description
Company DescriptionCOS offers a wardrobe ofready-to-wear,and accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship,innovationand compelling fashion movements.
Job DescriptionAs the Sales Advisor, youare thefriendly face that greet our customers and embodythe heart of our brand.
You'llhave the opportunity to provide customers with high-level service at every turn. From initiating conversations toassistingat the cash desk, fitting rooms and throughout the shop floor,you'llplay a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.
Your roleisessential in creating welcoming experiences thatshowcasethe best ofour brand. With warmth and enthusiasm,you'llguide our customers through their journey, offering genuineassistanceand proactive service to uplift and inspire. Together, in collaboration with your team,you'llcreate moments that matter.
Whilepreviousexperience in customer service and familiarity withfabricsare nice to have,they'renot mandatory.
QualificationsCustomer-focused: You enjoy engaging with people and are committed to delivering excellent service.
Adaptable and flexible:Adaptable and responsive to changing priorities and customerrequests.
Action-oriented: Proactive and driven to take initiative and get things donewith quality.
Strong communicator:You have a genuine interest in people, communicateclearly, and actively listen to understandothersperspectives and needs.
Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.
Preferable but not mandatory
Understandingof store operations & customer service skills frompreviousretail experience
Confident in offering customers advice on fashion trends, materials, sizingetc
Additional InformationThis is afull-timepositionwitha contract of 32 - 40hours a week.
Starting rate: $19.00
Closing Date: 16/08/2026
Benefits:
We'recommitted to supporting our employees with a range of attractive benefits and valuable development opportunities.As a member of our team,you'llenjoy a25% staff discount across all H&M Group brands-available both in-store and online.Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company.You can read more about our H&M Incentive Programhere.
In addition to this, US-based colleagues also receive:
Dental & Vision Plans
401 (k)
Vacation/Wellness, Holiday, and Parental Pay
Health and Dependent Care (FSA)
Life & Disability protection
Employee Assistance program (EPA)
Commuter Benefits
Pet Insurance
Inclusion & Diversity
At H&M Group, we are committed to fostering inclusive, diverse, andequitableworkplaces across our entire organization.We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences. This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers around the world.That'swhy we consider all dimensions of diversity throughout our recruitment process-ensuring our workforce reflects the richness of the communities we serve.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.