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Job description
Sales Coordinator
The Sales Coordinator plays a key role in supporting the Sales & Events team by ensuring seamless day-to-day operations and delivering exceptional service to both Sales Managers and prospective clients. This dynamic position combines administrative, operational, and client-facing responsibilities that contribute directly to the success of the sales process and overall guest experience.
Primary Responsibilities include:
Managing incoming phone calls, email inquiries, and internet leads with professionalism and prompt attention
Supporting multiple Sales Managers simultaneously with daily requests, projects, and administrative tasks
Partnering with Sales Managers to create contracts, amendments, and other client-facing documents
Processing sales commissions, maintaining commission records, and assisting with commission tracking and reporting
Coordinating and scheduling site tours for Sales Managers, ensuring all tour details and logistics are arranged in advance
Maintaining and updating booking information within sales systems and databases
Collaborating with internal departments to ensure a smooth transition from sales to event execution
The ideal candidate is highly organized, detail-oriented, and passionate about delivering exceptional service. They thrive in a fast-paced hospitality environment, effectively manage multiple priorities, and take pride in producing accurate, high-quality work. This individual is eager to expand their knowledge of hotel sales and events, embraces new challenges with enthusiasm, and contributes to team success through both collaboration and independent initiative. Strong communication skills, professionalism, and a proactive approach are essential for success in this role.
Qualifications:
Minimum of one year of administrative, sales support, or hospitality experience, preferably in a luxury hotel environment
Proficiency in Microsoft Outlook, Word, and Excel
Strong organizational skills with exceptional attention to detail
Excellent verbal and written communication skills with a professional demeanor
Ability to manage multiple priorities in a fast-paced environment
Strong interpersonal skills and a commitment to providing outstanding customer service
Ability to work independently while supporting multiple Sales Managers and collaborating across departments
Why work for Royal Palms Resort and Spa?
Enjoy free employee meals in our employee dining hall
Discounted & Complimentary Hotel Room Nights
Medical Dental and Vision Insurance (Full-time colleagues)
Retirement savings plan
Excellent training and professional development
Opportunities to work around the world with Hyatt Hotels and Resorts
Tuition/Wellness reimbursement, up to $1,000 a year!
Our Values: Respect | Integrity | Humility | Empathy | Creativity | Fun
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Worksite address
phoenix, AZ, 85003, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.