About this opportunity
Hitachi lists this Sales Coordinator (Central Territory) opportunity in washington, District of Columbia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Location:
(HIESA) Chicago
Job ID:
R
Date Posted:
Company Name:
HITACHI INDUSTRIAL EQUIPMENT & SOLUTIONS AMERICA, LLC
Profession (Job Category):
Sales, Marketing & Product Management
Job Schedule:
Full time
Remote:
No
Job Description:
Job Title: Sales Coordinator (Central Territory)
Location: Elk Grove Village, IL
Type: Regular, full-time
Hours: Mon - Fri, 40 hours, 8:00am - 5:00pm
Department: Commercial Operations - Sales Administration
Reports To: Sales Administration Direct-Channel Supervisor
Position Overview
We are an industrial equipment sales and service company serving customers across North, Central, and South America. We are seeking a detail-oriented and proactive Sales Coordinator to support our sales team, streamline order processing, and ensure seamless communication between customers, vendors, and internal departments.
This role requires strong organizational skills and a customer-first mindset. The ideal candidate thrives in a fast-paced, business environment and is comfortable managing multiple priorities.
Key Responsibilities
Sales Support & Coordination
Provide day-to-day administrative and operational support to the Americas sales team
Prepare and process customer quotations, sales orders, and contracts. Track quotations to ensure orders are received and processed.
Coordinate order fulfillment with production and warehouse teams and with 3rd party vendors
Track order status and proactively communicate updates to customers and sales representatives
Customer Relationship Management Serve as a primary point of contact for customer inquiries regarding orders, delivery timelines, and documentation
Maintain accurate customer records in CRM and ERP systems
Assist in resolving customer issues, including shipment discrepancies and billing questions
Cross-Functional Collaboration Communicate with U.S. and Japan vendors to align on product specifications, pricing, and delivery schedules
This position will work cross-functionally with most internal groups of the company, including Sales, Operations, Business, Accounting, Technical Service, and Import/Export
Documentation & Compliance Prepare export documentation, including commercial invoices, packing lists, and certificates of origin
Ensure compliance with international trade regulations and company policies
Maintain organized records of sales transactions and customer communications
Prepare import/export documentation as needed for international trade
Reporting & Analysis Generate regular reporting for orders received, sales, forecasts, inventory, and performance metrics
Analyze sales data to identify trends and support strategic decision-making
Assist in preparing presentations for internal and external stakeholders
Qualifications
Required: Bachelor's degree in Business Administration or related field
2-5 years of experience in sales coordination, customer service, or administrative support
Experience working with SAP is preferred. Salesforce experience a plus.
Strong proficiency in Microsoft Office (Excel, Word, PowerPoint)
Detail oriented with excellent organizational and multitasking skills
Strong written and verbal communication skills
Key Competencies Attention to detail and accuracy
Time management and prioritization
Cross-cultural communication and collaboration
Problem-solving and adaptability
Customer-focused mindset
Compensation & Benefits Competitive salary based on experience
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Professional development opportunities
Exposure to international business operations
Worksite address
washington, DC, 20022, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.