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Job description
Sales Coordinator Position
The Row at Assembly Row, a Colwen Hotels Property, is seeking an experienced and well-organized Sales Coordinator, to provide the necessary support to the Sales Team. The successful candidate will become the point of reference for clients and guests, by managing room blocks, groups, event details and billing. Join an incredible team with an opportunity for future growth!
Colwen Hotels is a hospitality group built on hard work, character, and authenticity. We cultivate ideas and empower individuals to bring forward- thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today, and we strive to keep our ideas fresh. We currently have 49 hotels in our portfolio operating across 9 states. With our continued growth and project pipeline, we are able to provide our associates with exciting career advancement growth and opportunities.
General Responsibilities:
Assists the sales team with leads, group detailing, events, site tours, event detailing & event execution
Coordinate the sales team by managing room blocks, groups, and schedules, distributes BEO's, group billing, organize filing, and communicating relevant information
Respond to client needs throughout the sales process
Coordinate with other departments as necessary
Responsible for sales office coverage
Provide administrative support to the sales team including, but not limited to, answering phones, correspondence, assigning activities, assisting in site tours and reports, room blocks
Assists the Sales Team with day of coordination, and execution for groups, meetings and events
Ensure accuracy and timeliness of sales-related material, including event billing
Must be able to show initiative including guests and operation needs
Prepare written correspondence, group resume, weekly BEO's and reports and other reports as requested by the sales team
Perform other duties as assigned
Requirements:
Previous related experience, hotel preferred
Previous Customer Service a plus
Organized, strong ability to multi-task, detail-oriented
Energetic and Highly Personable
Superior verbal and written communication skills
Ability to compile, analyze and communicate data
Excellent interpersonal and customer service skills
Ability to deal with difficult guests and solve problems
Ability to work independently, self-motivated
Ability to stay calm under pressure
Excellent Time Management
Familiar with common computer software programs; ability to learn new computer software programs
Ability to worked varied hours, based on business needs
We've got you covered: Benefits & Perks
Medical Insurance with Company-Funded HRA
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Wide-Array of Supplemental Insurance Offerings
Paid Time Off Programs
Employee Assistance Program
401K Plan – Traditional & Roth Options with Employer Match
Hotel Discount Travel Program for Associates & Family
Exclusive Associate Discounts – Travel, Entertainment, & Retail
Training and Development Programs
Career Advancement Opportunities
Compensation:
Hourly Range: $25.00 - $26.00
Colwen Hotels is an equal opportunity employer. EEO M/F/D/V
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Worksite address
somerville, MA, 02145, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.