About this opportunity
United Site Services lists this Sales Development Representative-Inbound opportunity in meridian, Idaho. Review the employer’s description below for duties, qualifications and application requirements.
Job description
About USS: United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs.
Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers.
By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business.
Overview: The Sales Development Representative Inbound (SDR) role is an essential sales partner in the USS sales process to grow revenue with current customers, expand our customer base and efficiently connect potential customers with sales staff. The SDR is responsible for adequately qualifying and managing all sales leads received through the various data feeds and inbound phone calls, as well as making outbound sales calls related to sales initiatives and campaigns. This position has a clear understanding of the process to identify customer ranking and thresholds of need and how to handle/team sell and delegate accordingly.
Responsibilities: ESSENTIAL FUNCTIONS
Partner with sales and marketing to execute proactive outbound calls and campaigns related to lapsed customer accounts with declining revenue, repeat projects, job expansion, and cross-selling initiatives
Partner with sales to help manage Inbound Business Sales Queue as needed
Respond, engage and qualify inbound leads and inquiries from our website and manage Easy Safe and Clean shared mailbox
Sell all product offerings available in the specific market and contact potential customers to create and maintain long-term partnerships
Work to revenue targets/quotas and KPIs as set by Supervisor. Utilize outside sources to assist in driving KPIs and manage performance intelligently
Ensure successful follow-through of the sales cycle by maintaining accurate activity and lead qualification in CRM application while ensuring customer needs are met
Profile strategic accounts to identify key individuals, research and obtain business requirements, and present solutions to start the sale cycle
Act as the subject matter expert of all USS Products and services and educate customers on their LOB
Produce quotes and orders through Salesforce
Manage individual case management box in Salesforce
Perform other duties as required
SUPERVISORY RESPONSIBILITIES
This role has no supervisory responsibilities.
Qualifications: EDUCATION
Min/Preferred
Education Level
Description
Minimum
High School or GED or equivalent combination of education and experience
EXPERIENCE
Minimum Years of Experience
Maximum Years of Experience
Comments
3 of related sales or customer experience preferred
ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES
Prospecting / Cold Calling / Referral generation
Proven track record of building business and hitting sales targets
Strong PC proficiency (Microsoft Office, CRM, etc.)
Salesforce proficiency experience a plus
Customer care and sales experience, including customer relationship development and referral generation
Ability to solution sell-through value alignment to differentiate USS offerings from the competition
Teamwork with all sales channels and operations
Lead Sourcing
Closing and Negotiating
Time Management
Organization
Excellent follow-up skills (leads, issue resolution, etc.)
Strong written and verbal communications
Decision making and problem-solving
Other required skills: Presentation skills, building relationships, negotiation, results-driven, capable of achieving sales targets
Keep up to date with industry news to identify opportunities for new business and industry knowledge
Know the critical steps of projects and project management
Physical Requirements: Demand Frequency
Sit while answering phones or reply to emails Constant
Use hands and fingers to handle, control or feel objects tools or controls Frequent
Repeat the same movements when entering data Frequent
See details of objects that are less than a few feet away Constant
Speak clearly so listeners can understand Constant
Understand the speech of another person Constant
Focus on one source of sound and ignore others Frequent
Hear sounds and recognize the difference between them Frequent
See differences between colors, shades and brightness Frequent
Benefit Summary: All full-time employees working an average of 30 hours or more per week are eligible for the following benefits:
Holiday & Paid Time Off (pro-rated for Part-Time employees)
Medical/Pharmacy
Dental
Vision
Employer-Paid Short-Term Disability
Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
Voluntary Employee Life & Accidental Death and Dismemberment
Voluntary Spousal Life
Voluntary Dependent Life
Hospital Indemnity, Accident and Critical Illness
Commuter/Transit Account
Healthcare Flexible Spending Account
Dependent Care Flexible Spending Account
Health Savings Account
401(k) with employer match
Employer-Paid Employee Assistance Program (EAP)
Employee Discounts
Salary Range: $20.00 – $25.63 / hour Pay Transparency Statement: At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program. EEO Statement: Some positions may require secure site access and/or domestic air travel. All candidates for positions which require secure site access and/or domestic air travel must possess an acceptable form of identification to comply with state and federal regulations, such as REAL ID-compliant driver’s license or state ID, or U.S. passport. This statement is not intended to require documentation beyond what is acceptable under the federal I-9 form process administered by the U.S. Citizenship and Immigration Services (USCIS); and should not be construed as creating additional employment eligibility verification requirements.
United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.
Worksite address
meridian, ID, 83680, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.