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Job description
Sales EngineerEvery moment of every day, people all over the world turn to Panasonic to make their lives simpler, more enjoyable, more productive and more secure. Since our founding almost a century ago, we've been committed to improving peoples' lives and making the world a better place–one customer, one business, one innovative leap at a time. Come join our journey!As a Sales Engineer for Panasonic's Projector and Display America's team, you will support the PPNDA Sales team in selling products and solutions using a consultative sales approach. Success in this role will require you to:Understand and effectively communicate the technical aspects and benefits of Panasonic products and solutionsGather customer requirements, recommend appropriate Panasonic and third-party products and solutions, and perform system design tasksProvide on-site engineering services such as product configuration, adjustment, integration, and commissioningTrain PPNDA sales team, integrators, and end customers on PPNDA products and solutionsCollaborate with the other PPNDA engineering and Service team members to troubleshoot customer product and application issuesCandidate needs to currently be located in the West coast preferably LA, CA, Las Vegas, NV, San Francisco, CA, Phoenix AZ, Denver CO.Sales Support:Conduct technical pre-sales visits with customers, partners and sales managers for products, solutions, and consulting servicesPerform product demonstrations and shoot-outsCreate customer system designs and layouts for projector, display and other solution installationsSupport Panasonic and partner sales events, trade shows, and seminarsTrain sales team on products, solutions, and technologiesMaintain the Standard operating procedure (SOP) on conducting engineering customer meetingsCustomer Support:Manage and resolve assigned product/solution performance and operation issues in a timely mannerConduct on-site and virtual operation and maintenance training for Panasonic products and solutionsProvide on-site paid services for installation support, equipment setup and commissioningOwn technical escalation for complex issues requiring end-to-end resolutionContinuing Education:Continually expand relevant A/V and Information technology knowledge through formal training and self-study, with a special focus on the technologies associated with new Panasonic products and solutionsMaintain expertise and working knowledge of Panasonic and third-party software and products that are part of larger ecosystemsParticipate in mandatory Product and Service meetings with factory product and service teams in the US and JapanVoice of the Customer (VOC):Create, maintain, and foster relationships with the customer base to gather information on customer likes and dislikes, competitor likes/dislikes, and unmet needs through face-to-face meetings, focus groups, support questions, etc.Generate VOC reports for use by product managers, planning, and development teams in the US and JapanAdditional Tasks:Ensure departmental tasks are completed in a timely, accurate, and complete wayTrain new staffMake sure group is familiar with new and emerging technologyAdditional tasks assigned by managementQualifications:Bachelor's Degree in technical field or equivalent experience in an AV Installation or Live Events environment; Certifications such as CTS, CTS-D, CTS-I, (IT certifications) a plusExcellent Panasonic projector and professional display product knowledge and a deep understanding of their applications, features, operations, and competitive products3+ years professional experience in the projection and professional display industry — e.g., manufacturer, systems integrator, AV rental & staging house, or end-user technical operations.2+ years of that experience must be hands-on, in-the-field deployment of A/V products and integrated solutions in live event production and/or permanent AV installation environments.Demonstrated hands-on proficiency with: projector setup and image optimization (lens selection, throw distance, stacking, warping, edge blending, color matching), display and LED wall configuration, A/V signal distribution and control (HDMI, HDBaseT, SDI, DisplayPort, NDI/AV-over-IP), and network-based device control and monitoring.Experience reading and working from AV system drawings, signal flow diagrams, and site plans; performing on-site commissioning, testing, and troubleshooting; and supporting systems under live, time-critical show conditions.Experience adopting and applying emerging AI technologies to enhance productivity and contribute to a culture of continuous innovation.Problem Solving: Utilize active listening, analysis, research, creativity, and decision-making skills to quickly identify and solve customer, sales, and product problemsHighly motivated individual who is quick learning, intuitive and can manage multiple tasks simultaneouslyConsults on unique/critical issuesCommunications: Key communications contacts (internal/external) and level of persuasion requiredEffectively communicate (verbally and in writing) complex technical, project, and sales-related issues to customers, prospects, and PPNDA team membersCreate and deliver effective and persuasive presentations to small and large audiencesDevelop and foster collaborative working relationships with customers, consultants, integrators, partners, and team membersOther Requirements:Demonstrated ability to work in a dynamic environment with minimal day-to-day supervision60% travel. Travel notice can be as short as 24hrs to 48hrsAbility to lift and carry a minimum of 30 lbs.Benefits & Perks:Health Benefits – Offering medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options.Voluntary Benefits – Life, accident, critical illness, disability, legal, identity theft, and pet insurance.Panasonic Retirement Savings & Investment Plan (PRSIP) – 401(k) plan with company matching contributions and immediate vesting.Paid Time-Off Benefits – Vacation, holidays, personal days, sick leave, volunteer, and parental & caregiver leave.Educational Assistance – Tuition reimbursement for job-related courses after six months of service.Health Management and Wellbeing Programs –Lifestyle Spending Account, EAP, virtual health management, chronic condition, neurodiversity, tobacco cessation, substance abuse support, and life stage and fertility resources.Employee Recognition Program - High5 employee recognition and awards platform, quarterly and annual employee recognitionAnnual Bonus Program - Opportunity for an annual performance-based bonus.We Take Opportunity Seriously:At Panasonic, we are committed to a workplace that genuinely fosters inclusion and belonging. Fairness and Honesty have been part of our core values for more than 100 years and we are proud of our diverse culture as an equal opportunity employer.Car Allowance - Included as part of the compensation packageIf you are actively looking or starting to explore new opportunities, send us your application! Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristic protected by law. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation. Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S. Thank you for your interest in Panasonic.
Worksite address
denver, CO, 80202, US
Who can apply
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