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Job description
Position OverviewThis is a project-based, fully remote position supporting the Open Enrollment Implementation Team.Contract is expected to run through late January/early February (end of Open Enrollment).The resource will work closely with Project Managers and the Implementation Team.Primary ResponsibilitiesReview and process implementation paperwork.Perform data entry and verify information across internal systems.Support project managers with implementation documentation.Use Salesforce to track and manage implementation activities.Send client communications from the implementation email inbox (not a customer support role).Example emails:Introduce the implementation team.Confirm implementation has been received.Inform clients that a Project Manager will contact them within the expected timeframe.Maintain accurate records and assist throughout the implementation process.Handle a high volume of implementations during Open Enrollment.Required SkillsStrong administrative and data entry experience.Experience verifying information and maintaining accuracy.Ability to work in a fast-paced, high-volume environment.Strong attention to detail.Excellent written communication skills.Comfortable learning multiple internal systems.Salesforce- knowing how to navigate itEducation: High School Experience with Flexible Spending Accounts in COBRA will be Helpful Healthcare BG PreferredEEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."
Worksite address
rochester, NY, 14618, US
Who can apply
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